[ILL-L] BOOK CHAPTERS

[Britt, Kathy]

Stephen,
Have you looked to see how you requested the chapter?  As a lender, I see many non-standard ways that libraries request book chapters.  Often, they will just put the info in the Borrowing Notes, which often get overlooked.

The best way to request a book chapter is to put the info in the Article Title field.  Also, if you put something (anything) in the Pages, Date & Volume fields (even if it's just a "?"), ILL management systems such as ILLiad will import the request as an article.  However, if these fields are blank and you just put the book chapter info in the Borrowing Notes field, the request will import as a loan.

So, the more you as a borrower can do to make it clear that it is an article request the better.  Utilizing the "article" fields in the request is the best way to do this.

Hope this helps,
Kathy
EMU ILL Lending Coordinator


-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Breedlove, W Stephen
Sent: Wednesday, October 28, 2009 12:20 PM
To: ill-l at webjunction.org
Subject: [ILL-L] BOOK CHAPTERS


This issue may have been discussed on this list before.  But here goes:

For the life of me, I cannot understand why a library that receives a request for a book chapter will send the book rather than scan the chapter and send the article through Ariel or Odyssey or email.  This morning, we received a book from which we requested a ten or so page chapter.  The supplying library paid UPS fees to send the book to us and we will in turn have to pay UPS fees to send it back to them after we copy the chapter.  By sending the book rather than copying the chapter, the book could get lost or damaged in transit.  Plus, supplies such as shippers and tape are needlessly used.

I could understand this if a library had no staff to copy or was "swamped," but it seems to me even in these cases they could just say NO and let the request go on to the next library who might copy the chapter.

Currently, we are operating on a restrictive budget as far as postage and UPS expenses--and supplies--are concerned.  We are using every angle possible to keep expenses to a minimum.  We always copy a chapter rather than send the book, unless the chapter is very, very long.  Copying a chapter is not violating copyright as far as I know.

Thoughts?

W. Stephen Breedlove
Reference and Interlibrary Loan Librarian
La Salle University Library
breedlov at lasalle.edu
215-951-1862


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