[ILL-L] BOOK CHAPTERS

[Joe Ellison]

My guess--student assistants, or other people with not quite enough time,
see a book that can circulate, and feel it's faster/easier to send out the
book than scan the chapter.

Another possibility--depending on how the chapter citation was entered in
the request, it may not show up in the ILLiad request screen. Again, someone
with not quite enough time/inclination/whatever to look a bit more closely
at the request will just send the book instead of looking for the chapter
citation.

I agree, it seems wasteful of resources, but depending on who's handling the
workflow, and how, it may be the faster & easier option for the lender.

Joe Ellison
Document Delivery and Digital Initiatives Assistant
Transportation Library, Northwestern Univ Library (OCLC = JCR)
1970 Campus Dr, Evanston, IL 60208-2300
voice: 847-491-8600, fax: 847-491-8601
j-ellison at northwestern.edu
http://www.library.northwestern.edu/transportation/


> -----Original Message-----
> From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]
> On Behalf Of Breedlove, W Stephen
> Sent: Wednesday, October 28, 2009 11:20 AM
> To: ill-l at webjunction.org
> Subject: [ILL-L] BOOK CHAPTERS
> 
> 
> This issue may have been discussed on this list before.  But here goes:
> 
> For the life of me, I cannot understand why a library that receives a
> request for a book chapter will send the book rather than scan the chapter
> and send the article through Ariel or Odyssey or email.  This morning, we
> received a book from which we requested a ten or so page chapter.  The
> supplying library paid UPS fees to send the book to us and we will in turn
> have to pay UPS fees to send it back to them after we copy the chapter.
> By sending the book rather than copying the chapter, the book could get
> lost or damaged in transit.  Plus, supplies such as shippers and tape are
> needlessly used.
> 
> I could understand this if a library had no staff to copy or was
> "swamped," but it seems to me even in these cases they could just say NO
> and let the request go on to the next library who might copy the chapter.
> 
> Currently, we are operating on a restrictive budget as far as postage and
> UPS expenses--and supplies--are concerned.  We are using every angle
> possible to keep expenses to a minimum.  We always copy a chapter rather
> than send the book, unless the chapter is very, very long.  Copying a
> chapter is not violating copyright as far as I know.
> 
> Thoughts?
> 
> W. Stephen Breedlove
> Reference and Interlibrary Loan Librarian
> La Salle University Library
> breedlov at lasalle.edu
> 215-951-1862
> 
> 
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