[ILL-L] [Fwd: Above the Fold - V2 n36 - Lowering defenses, improving presentations, leaking online]

[Paul B. Drake]

I apologize to those who get OCLC messages, but this seems as a great
addition to various conversations on this listserv regarding change.




---------------------------- Original Message ----------------------------
Subject: Above the Fold - V2 n36 - Lowering defenses, improving
presentations, leaking online
From:    "OCLC" <oclc at oclc.org>
Date:    Fri, October 23, 2009 7:13 am
To:      pdrake at uguam.uog.edu
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Above the Fold
October 22, 2009	Vol. 2, No. 36	ISSN: 1943-1457
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When No One Wants to Change: 6 Questions That Lower the
Defenses to Improving Innovation
Innovation Tools		October 6, 2009

Security counts. People aren't really resistant to change--
it's the threat to security they really hate, says business
consultant Mike Dalton. Check out this list of questions
you should ask before implementing any major overhaul in
your organizational processes.

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This article flips the question from "what needs to change?"
to "what are we changing to?" A set of six "simple" questions
helps the team examine and question the proposed solution and
allows for skeptical evaluation, considering possible downsides.
I like the thinking behind this exploratory process (although
I did not see the list of question as simple at all).

- Proffitt
<
http://visit.oclc.org/t?ctl=2B17AFB:D1C24BF641CD772E70BB02F78F665F71D6A387371AADFFF5&
>

View article
<
http://visit.oclc.org/t?ctl=2B17AFC:D1C24BF641CD772E70BB02F78F665F71D6A387371AADFFF5&
EnterpriseDetails.asp?a=464 >

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Paul B. Drake, User Services & Document Delivery Librarian
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