[ILL-L] contemplating a change: no due date on WRS

Thu Oct 8 11:07:50 EDT 2009

It seems to me that the automated systems and their requirements have to take precedence.  For example, through ILLiad our patrons can request a renewal without our knowledge, no matter what we've put on their paperwork.  And if you as the lending library don't take the time to respond "no," the renewal is automatically granted - there's nothing we can do about it, as far as I know.  If you feel that strongly about no renewals, take the time to respond.
Pat Markley
Siena College (VKM)
markley at siena.edu<mailto:markley at siena.edu>
518-783-4196

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Catlin, Valerie
Sent: Thursday, October 08, 2009 9:54 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] contemplating a change: no due date on WRS

a little late on this, but just to remind that ILL code says that non-response to a renewal
request is assumed to be a "yes":
4.11 Request a renewal before the item is due. If the supplying library does not respond,
the requesting library may assume that a renewal has been granted extending the due date
by the same length of time as the original loan.

Though, of course, if "no renewals" is stated on the paperwork, the borrowing library must abide by that.
4.10 Honor the due date and enforce any use restrictions specified by the supplying library.
The due date is defined as the date the material is due to be checked-in at the supplying library.

Valerie Catlin
Mohawk Valley Library System
858 Duanesburg Rd.
Schenectady, NY 12306-1095
518-355-2010x230  fax 518-355-0674
vcatlin at mvls.info<mailto:vcatlin at mvls.info>
http://www.mvls.info<http://www.mvls.info/>   OCLC: VML

________________________________
From: ill-l-bounces at webjunction.org on behalf of Peterson, Kim A.
Sent: Thu 10/1/2009 2:46 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] contemplating a change: no due date on WRS

Well, for us, this "yes" to renewal happens by default because we can't keep up with the workload.

So no, we are not replying "yes" to a renewal request, we are, in fact, ignoring the request, which the WRS systems tells all to interpret as "yes."

Kim Peterson
St. Louis Public Library

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org]On Behalf Of MARINGER Cassie
Sent: Thursday, October 01, 2009 1:12 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] contemplating a change: no due date on WRS

Any ILL customers who take advantage of WorldCat Resource Sharing's "My
Account" feature have a handy-dandy 'Renew' button given in their list
of ILL requests (unless staff disable that option in the Admin module).
If a library allows direct-to-profile requesting for their patrons, then
that could be the source of some renewal requests.

I have heard anecdotal evidence from "My Account" users saying, 'I know
the paperwork said NO RENEWALS, but I clicked on the 'Renew' button and
the lender granted a renewal anyway.'

So, some NO RENEWAL libraries apparently don't really mean it, they do
grant renewals when asked, and are therefore encouraging staff and
patrons to second-guess what's stamped on the paperwork.

Cassie Maringer, Senior Library Assistant, Interlibrary Loans
Washington County Cooperative Library Services (OQX)
111 NE Lincoln St MS 58B, Hillsboro OR 97124-3036
Phone: 503-988-5576  /  Fax 503-988-5221
Email: cassiem at multcolib.org

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Campbell, Heather
Sent: Thursday, October 01, 2009 10:51 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] contemplating a change: no due date on WRS

JPL has the same problem Kim has at St Louis.  We have SORRY NO RENEWALS
on our paper work and on our Lending labels- right next to the due date.
I even highlight it in a bright color.  We have a 60 day loan period.

We STILL get renewal requests.

Heather Campbell
Manager- Interlibrary Loan
Jacksonville Public Library (JPL)
303 North Laura Street
Jacksonville, FL 32202-3505 heatherc at coj.net  (904) 630-2986

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Potapoff,Jason
Sent: Thursday, October 01, 2009 1:39 PM
To: ill-l at webjunction.org
Subject: Re: [ILL-L] contemplating a change: no due date on WRS
Importance: Low

Kim, when you lend out books do you stamp "No Renewals" or otherwise
include a message with the paperwork sent with the book?  I know that
when I process borrowed books I rely on the owning library to indicate
on the paperwork whether they allow renewals so I can mark my paperwork
appropriately. If there is no mention either way I will either go off of
memory if it is a library I am familiar with, guess according to the
length of lending time provided (a library that gives 2 weeks lending
time usually allows renewals, a library that gives more than a month
probably doesn't) or mark it as not renewable.  I rarely will go in and
check the library's policy to track down that information when I receive
the book and will only check the policy if a patron asks for a renewal.

So perhaps marking the paperwork with a No Renewal (beside the due date
probably the best spot) and run a highlighter over it would help
eliminate some of those renewal requests.

Jason Potapoff
Interlibrary Loans Technician - NAIT Libraries

________________________________________

Date: Wed, 30 Sep 2009 14:29:53 -0500
From: " Peterson, Kim A." <KPeterson at slpl.org>
Subject: Re: [ILL-L] contemplating a change: no due date on WRS
        transaction
To: "Interlibrary Loan Listserv" <ill-l at webjunction.org>
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<6FBBB163BD8DCC4B84432C5374C23B6A1CC800 at EXCHANGE2K3.system.slpl.org>
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Re: Renewals
This is one of the main reasons why this option is attractive to me
because we do not renew. Even though our WRS policy states "no renewals"
we still get several renewal requests each day. And, I do understand
why, who really has time to read into a policy to find out if the
lending institution renews, it's just much easier to send the renewal
request.

Our loan period is 6 weeks. I think that's generous and I'd prefer not
to deal with renewal requests except in extraordinary circumstances and
then, I figure the borrowing library can place a phone call to us.

We do not recall items.

We do not use WRS to track items, we use our internal ILS for that.

The information below about borrowers having to fill in due date on
their ILL  management software (which we do not have) is useful because
that gives me a picture of an additional step borrowers have to do.

Kim Peterson
St. Louis Public Library

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