[ILL-L] Receiving when Shipped from another lender

[Ellingson, Margaret W]

Just keep in mind that the "official" filled transaction/item in this situation is the one that DID get updated in OCLC, not the one that didn't.  It's only the SHIPPED item that you can update in OCLC and that's the one you need to pay for, etc., if applicable.  The library that shipped without updating should get their item back, if it was a loan, but that's it.  Especially in a situation where both libraries charge fees, you don't have to pay them both, just the one that updated properly. It's not their fault that the first library didn't update & stop the request from moving on to another library. - Margaret Ellingson

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Margaret W. Ellingson                   EMAIL: margaret.ellingson at emory.edu
Interlibrary Loan & Reference      PHONE: 404-727-6893
R. W. Woodruff Library                FAX: 404-727-0052
Emory University                            ARIEL: ariel.library.emory.edu
Atlanta, GA 30322-2870  USA      OCLC: EMU * NUC: GEU
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From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Document Delivery
Sent: Wednesday, October 07, 2009 8:00 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Receiving when Shipped from another lender

This isn't supposed to happen, so I just make a note in my records and send it back to the library that sent the second copy,

Ed Helmrich
Iona College

________________________________
From: ill-l-bounces at webjunction.org on behalf of Sime, Karen, JCL
Sent: Tue 10/6/2009 6:28 PM
To: ill-l at webjunction.org
Subject: [ILL-L] Receiving when Shipped from another lender

When one library has updated an OCLC borrowing request to Shipped, but an item arrives from a previous library on the lending string, is there an acceptable way to receive the item in hand? We realize that our ILLiad system would allow us to receive the item from a lender that didn't update, but then ILLiad updates the OCLC status to Received - which indicates that we've received the item from the lender who updated to shipped before their item actually arrives.

Are there any guidelines about waiting for the item shipped by the lender showing in OCLC? What do your libraries do?

Kari

Kari Sime
Interlibrary Loan Librarian
Johnson County Library
Ph: (913) 495-9105
simek at jocolibrary.org



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