[ILL-L] contemplating a change: no due date on WRS

[Campbell, Heather]

JPL has the same problem Kim has at St Louis.  We have SORRY NO RENEWALS
on our paper work and on our Lending labels- right next to the due date.
I even highlight it in a bright color.  We have a 60 day loan period.  

We STILL get renewal requests.

Heather Campbell
Manager- Interlibrary Loan 
Jacksonville Public Library (JPL)
303 North Laura Street
Jacksonville, FL 32202-3505 heatherc at coj.net  (904) 630-2986
 
-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Potapoff,Jason
Sent: Thursday, October 01, 2009 1:39 PM
To: ill-l at webjunction.org
Subject: Re: [ILL-L] contemplating a change: no due date on WRS
Importance: Low


Kim, when you lend out books do you stamp "No Renewals" or otherwise
include a message with the paperwork sent with the book?  I know that
when I process borrowed books I rely on the owning library to indicate
on the paperwork whether they allow renewals so I can mark my paperwork
appropriately. If there is no mention either way I will either go off of
memory if it is a library I am familiar with, guess according to the
length of lending time provided (a library that gives 2 weeks lending
time usually allows renewals, a library that gives more than a month
probably doesn't) or mark it as not renewable.  I rarely will go in and
check the library's policy to track down that information when I receive
the book and will only check the policy if a patron asks for a renewal.


So perhaps marking the paperwork with a No Renewal (beside the due date
probably the best spot) and run a highlighter over it would help
eliminate some of those renewal requests. 


Jason Potapoff 
Interlibrary Loans Technician - NAIT Libraries 

________________________________________

Date: Wed, 30 Sep 2009 14:29:53 -0500
From: " Peterson, Kim A." <KPeterson at slpl.org>
Subject: Re: [ILL-L] contemplating a change: no due date on WRS
        transaction
To: "Interlibrary Loan Listserv" <ill-l at webjunction.org>
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<6FBBB163BD8DCC4B84432C5374C23B6A1CC800 at EXCHANGE2K3.system.slpl.org>
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Re: Renewals
This is one of the main reasons why this option is attractive to me
because we do not renew. Even though our WRS policy states "no renewals"
we still get several renewal requests each day. And, I do understand
why, who really has time to read into a policy to find out if the
lending institution renews, it's just much easier to send the renewal
request.

Our loan period is 6 weeks. I think that's generous and I'd prefer not
to deal with renewal requests except in extraordinary circumstances and
then, I figure the borrowing library can place a phone call to us.

We do not recall items.

We do not use WRS to track items, we use our internal ILS for that.

The information below about borrowers having to fill in due date on
their ILL  management software (which we do not have) is useful because
that gives me a picture of an additional step borrowers have to do.

Kim Peterson
St. Louis Public Library

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