[ILL-L] WorldCat Resource Sharing - errors updating requests

[DASHER, PAULA]

Thank you, thank you....
pdd

Paula Dasher  ILL/Reference
Coeur d'Alene Public Library
702 E Front Avenue
Coeur d'Alene, ID 83814
Phone: (208) 769-2315
Fax: (208) 769-2381
Email: pdasher at cdalibrary.org

________________________________
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of OCLC Resource Sharing
Sent: Thursday, November 12, 2009 12:40 PM
To: ill-l at webjunction.org
Subject: [ILL-L] WorldCat Resource Sharing - errors updating requests



Over the past 4 days,  libraries have encountered intermittent errors while updating requests to returned in WorldCat Resource Sharing

and via the ILLiad interface.  In WorldCat Resource Sharing an error message is displayed stating that an error occurred in the execution of this action.

In ILLiad users are seeing a server exception error in the OCLC status box.

Our development team has identified the fix for this problem and it will be implemented at 9:00 pm EST tonight, Thursday November 12th.

You may see a brief interruption in service if you are logged in at this time.  After the installation, the request database will be scanned to confirm that all affected records have been remedied.


This scan will be completed by 9:00 am EST Friday morning.

We apologize for the frustration and inconvenience that this has caused.

Jennifer Corsi
OCLC Delivery Services
corsij at oclc.org
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