[ILL-L] OCLC Update: New Categories in WCRS

[Document Delivery]

I think that the shipped category are items that you have sent to other libraries, whether they are received or not. I guess they move to the returned category after they're returned, but I'm not sure, they might just stay there too?

Ed Helmrich
Iona College
________________________________
From: ill-l-bounces at webjunction.org [ill-l-bounces at webjunction.org] On Behalf Of Didham, Reginald [RDidham at bostonconservatory.edu]
Sent: Tuesday, November 10, 2009 11:36 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] OCLC Update: New Categories in WCRS

I’m seeing 13 items marked “shipped” from us as lender in the new display.  When I look at the list though, nine of the thirteen are marked “received”; only four still actually say “shipped”.  Is this a glitch?


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Reg Didham
Cataloging & Acquisitions Librarian
Alphin Library
The Boston Conservatory
8 The Fenway, Boston, MA 02215
www.bostonconservatory.edu

Tel:  617.912.9130
Fax: 617.912.9101
rdidham at bostonconservatory.edu<mailto:jojeda at bostonconservatory.edu>


________________________________
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of OCLC Resource Sharing
Sent: Monday, November 09, 2009 2:34 PM
To: ill-l at webjunction.org; oclc-sharing-l at oclc.org
Subject: [ILL-L] OCLC Update: New Categories in WCRS

As of Sunday, November 8, users of WorldCat Resource Sharing now have three new categories in their Request Manager screen that will help track outstanding requests as borrowers or lenders.

Borrower Categories
On the borrower side of the screen, there are informational categories of Received and Returned. The Received category consists of all the requests that a library has borrowed from other institutions and the Returned category provides a record on the borrower side of all materials that are awaiting completion by the lender. This will help a library keep track of all their live transactions. These categories are purely informational, to facilitate tracking of outstanding requests.


•         Once a request is Received it will move from Shipped to the Received category.

•         Once an item is Returned, it will move into the corresponding Returned category.

•         Once  the request is Completed by the lender, it will disappear from the borrower’s Returned category.

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Lender Category
Similarly, on the lender side of the transaction, there is a new informational category, Shipped. This category consists of all the requests that a library has loaned out to other institutions. As with the borrower categories, these categories are purely informational, to facilitate tracking of outstanding requests.


•         Once a request is Shipped to the borrower, it will move into the lender’s Shipped category.

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While these categories are only currently visible for libraries that are using WorldCat Resource Sharing as their user interface, we’ll work with Atlas Systems to incorporate this into ILLiad following the release of ILLiad 8.0.

If you encounter any problems using these categories or have questions, please contact OCLC Customer Support at support at oclc.org<mailto:support at oclc.org> or 1-800-848-5800 or 1-614-793-8682.

Thank you
Christa

Christa Starck (Weiker)
OCLC Delivery Services
6565 Kilgour Place
Dublin, OH 43017-3395
USA


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