[ILL-L] Thank You Notes

Tue Nov 10 11:13:39 EST 2009

I love those thank you notes too. We just started collecting the notes for a bulletin board display this year, and it just makes my day when we get a new one. Thank you for sending them!!  

Maria Heeks-Heinlein

Inter-Library Loan

Rochester Public Library

(585) 428-8176 (phone)

(585) 428-8166 (fax)

Maria.Heeks-Heinlein at libraryweb.org

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Phillips, Connie
Sent: Tuesday, November 10, 2009 11:01 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Thank You Notes

I love those little Thank You notes. My student assistants often put them up on a little bulletin we have. We like to look at all the different designs! It is a cheerful addition to our day.

Connie

Connie Phillips

Mansfield University

North Hall Library

Interlibrary Loan Supervisor

5 Swan Street

Mansfield, PA 16933

Phone# 570-662-4683

FAX# 570-662-4993

cphillip at mansfield.edu

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of ILL STAFF
Sent: Friday, November 06, 2009 3:36 PM
To: 'Interlibrary Loan Listserv'
Subject: Re: [ILL-L] Thank You Notes

I also agree.  Thank you!

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Ledja Cullen
Sent: Thursday, November 05, 2009 5:29 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Thank You Notes

I completely agree with everything you've said Sara.

Ledja Cullen, MLIS
Reference & Evening Services Librarian

Interlibrary Loans & Course Reserves
Golden Gate University - Law Library
536 Mission Street
San Francisco, CA 94105
Tel: (415) 442-6689

Fax: (415) 512-9395
Email: lcullen at ggu.edu

http://www.ggu.edu/lawlibrary

>>> "Sara Hatch" <shatch at cityu.edu> 11/5/2009 3:21 PM >>>

I think as probably many of us do that thank you notes are a welcome respite from the often impersonal side of ILL.  We stamp “thank you” on the return paperwork we send back with the book—not only because we are truly thankful that you are willing to share your collection with us, but also because that personal touch means something and is important in a virtual world sometimes taken over by the impersonal.  We generally get returned items with hand written notes on the paperwork, or colorful stamps.  It is never overwhelming for us, or unwelcome.  Thank you.

Sincerely,

Sara E. Hatch

Library Technician

CityUniversity
of Seattle

Phone: 425-709-3454
Fax: 425-709-3455
shatch at CityU.edu

www.CityU.edu <http://www.cityu.edu/> 

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