[ILL-L] Thank You Notes

[Phillips, Connie]

I love those little Thank You notes. My student assistants often put them up on a little bulletin we have. We like to look at all the different designs! It is a cheerful addition to our day.



Connie

[cid:image001.png at 01CA61F5.0F8E8280]

Connie Phillips
Mansfield University
North Hall Library
Interlibrary Loan Supervisor
5 Swan Street
Mansfield, PA 16933

Phone# 570-662-4683
FAX# 570-662-4993
cphillip at mansfield.edu

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of ILL STAFF
Sent: Friday, November 06, 2009 3:36 PM
To: 'Interlibrary Loan Listserv'
Subject: Re: [ILL-L] Thank You Notes

I also agree.  Thank you!

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Ledja Cullen
Sent: Thursday, November 05, 2009 5:29 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Thank You Notes

I completely agree with everything you've said Sara.

Ledja Cullen, MLIS
Reference & Evening Services Librarian
Interlibrary Loans & Course Reserves
Golden Gate University - Law Library
536 Mission Street
San Francisco, CA 94105
Tel: (415) 442-6689
Fax: (415) 512-9395
Email: lcullen at ggu.edu<mailto:lcullen at ggu.edu>
http://www.ggu.edu/lawlibrary


>>> "Sara Hatch" <shatch at cityu.edu> 11/5/2009 3:21 PM >>>
I think as probably many of us do that thank you notes are a welcome respite from the often impersonal side of ILL.  We stamp “thank you” on the return paperwork we send back with the book—not only because we are truly thankful that you are willing to share your collection with us, but also because that personal touch means something and is important in a virtual world sometimes taken over by the impersonal.  We generally get returned items with hand written notes on the paperwork, or colorful stamps.  It is never overwhelming for us, or unwelcome.  Thank you.

Sincerely,
Sara E. Hatch
Library Technician
CityUniversity
of Seattle
Phone: 425-709-3454
Fax: 425-709-3455
shatch at CityU.edu<mailto:shatch at CityU.edu>
www.CityU.edu<http://www.cityu.edu/>
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