[ILL-L] Thank You Notes

[ILL STAFF]

I also agree.  Thank you!

 

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Ledja Cullen
Sent: Thursday, November 05, 2009 5:29 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Thank You Notes

 

I completely agree with everything you've said Sara.

 

Ledja Cullen, MLIS
Reference & Evening Services Librarian

Interlibrary Loans & Course Reserves
Golden Gate University - Law Library
536 Mission Street
San Francisco, CA 94105
Tel: (415) 442-6689

Fax: (415) 512-9395
Email: lcullen at ggu.edu

http://www.ggu.edu/lawlibrary



>>> "Sara Hatch" <shatch at cityu.edu> 11/5/2009 3:21 PM >>>

I think as probably many of us do that thank you notes are a welcome respite from the often impersonal side of ILL.  We stamp “thank you” on the return paperwork we send back with the book—not only because we are truly thankful that you are willing to share your collection with us, but also because that personal touch means something and is important in a virtual world sometimes taken over by the impersonal.  We generally get returned items with hand written notes on the paperwork, or colorful stamps.  It is never overwhelming for us, or unwelcome.  Thank you.

 

Sincerely,

Sara E. Hatch

Library Technician

CityUniversity
of Seattle

Phone: 425-709-3454
Fax: 425-709-3455
shatch at CityU.edu

www.CityU.edu <http://www.cityu.edu/> 

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