[ILL-L] Thank You Notes

Fri Nov 6 10:25:36 EST 2009

This is a great idea! :-)

GayLynn Burchett >^..^<

.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-

Systems Librarian

Avera McKennan Library-MKE

800 E 21st St

PO Box 5045

Sioux Falls SD 57117-5045

phone: (605) 322-8476

fax: (605) 322-8480

http://www.avera.org <BLOCKED::http://www.avera.org> 

"Look No Further"

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Bierma, Lynn
Sent: Friday, November 06, 2009 8:27 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Thank You Notes

I agree with Linda's posting....I keep many of our thank you notes (some
are quite creative) and display them in a frame in our dept.  They serve
as a good pick-me up for staff, and others enjoy taking a look at where
we've lent to.  Their a tangible reminder of our value to other
libraries and their patrons around the world.

Lynn Bierma 
Interlibrary Loan Operations Coordinator 
Illinois State Library 
300 South 2nd Street 
Springfield, IL 62701 
PHONE: 217-558-1928 
FAX: 217-782-4446 
EMAIL: lbierma at ilsos.net 
INTERLIBRARY LOAN DEPT. EMAIL: islinter-libraryloan at ilsos.net 

Jesse White, Secretary of State and State Librarian 
Please consider the environment before printing this email. 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Sherry McCall
Sent: Friday, November 06, 2009 8:04 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Thank You Notes

Here, here!! I agree  completely!

****************************************
Sherry McCall
Garbrecht Law Library
University of Maine School of Law

>>> "ILL_PSC ILL_PSC" <ILL_PSC at mail.wvu.edu> 11/5/2009 8:09 PM >>>
I think it's sad that people are being criticized for having good
manners and attempting to say "thank you." Mass produced or
individualized -- it's the thought that counts. And mass produced takes
thought, time, effort, and MONEY. Less than an individualized "thank
you", but more than none. Being ungracious about it is rude. 

If you really, really, really don't like getting "thank you" notes, then
put a note on your ILL book sleeve/label: No thank you necessary. 

I don't know why people find these little slips such a hassle. Every
time I unpack a returned book, I've got to take off my ILL book band and
dispose of it. How much extra time does it take to fan the book and
throw away the slips?  Not much more than a second or two. I do it
anyway because of stuff patrons leave in books.

As for saving trees, many of these thank you slips are quarter pages;
some are even smaller. That means that it only takes half a ream of
paper to print 1,000 "thank you" notes. My library's students abandon a
half a ream's worth of printouts in a week. I gather up their abandoned
printouts and recycle them by printing out my ILLs and articles on the
back of these discarded pages. I save about five reams of paper a year
-- nine times more than a half a ream of "thank you" slips.

I like "thank you" notes/stickers/stamps. I like reading them or
admiring the designs. They make me feel good about lending and about the
libraries I lend to. And when items are overdue and I've had to contact
the library multiple times, they make me feel much more forgiving. I
like knowing there is real person who appreciates my efforts --
especially as my patrons today are more demanding because everything is
electronic (yeah, right!) and expecting everything tomorrow (who needs
sick leave or time off on weekends?). They are also saying thank you a
lot less often than before.

I like putting my "thank you" stickers on each item I return. I'm going
to continue doing so as long as lenders keep putting book sleeves/labels
on the items they lend.

JMO,
Linda

Linda Celet Bane
Interlibrary Loan (PWS/PWSA)
Mary F. Shipper Library/LRC
Potomac State College of WVU
Keyser, WV  26726-2697
phone: (304)788-6903
fax: (304)788-6946
Ariel: 157.182.165.30, PSC_Ariel at mail.wvu.edu
E-mail: ILL_PSC at mail.wvu.edu

_______________________________________________
ILL-L mailing list
ILL-L at webjunction.org
https://lists.webjunction.org/mailman/listinfo/ill-l

************************************************
Disclaimer - This email and any files transmitted with it are
confidential and contain privileged or copyright information. You must
not present this message to another party without gaining permission
from the sender. If you are not the intended recipient you must not
copy, distribute or use this email or the information contained in it
for any purpose other than to notify the Office of the Illinois
Secretary of State. 

If you have received this message in error, please notify the sender
immediately, and delete this email from your system. Any views expressed
in this message are those of the individual sender, except where the
sender specifically states them to be the views of the Office of the
Illinois Secretary of State. 
************************************************

-----------------------------------------
Avera is a health ministry rooted in the Gospel. Our mission is to make a positive impact in the lives and health of persons and communities by providing quality services guided by Christian values. Avera is sponsored by the Benedictine and Presentation Sisters.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.webjunction.org/wjlists/ill-l/attachments/20091106/27332b72/attachment.htm>