[ILL-L] Thank You Notes

Ledja Cullen lcullen at ggu.edu
Thu Nov 5 18:29:16 EST 2009


I completely agree with everything you've said Sara.
 
Ledja Cullen, MLIS
Reference & Evening Services Librarian
Interlibrary Loans & Course Reserves
Golden Gate University - Law Library
536 Mission Street
San Francisco, CA 94105
Tel: (415) 442-6689
Fax: (415) 512-9395
Email: lcullen at ggu.edu 
http://www.ggu.edu/lawlibrary 


>>> "Sara Hatch" <shatch at cityu.edu> 11/5/2009 3:21 PM >>>

I think as probably many of us do that thank you notes are a welcome
respite from the often impersonal side of ILL.  We stamp “thank you” on
the return paperwork we send back with the book—not only because we are
truly thankful that you are willing to share your collection with us,
but also because that personal touch means something and is important in
a virtual world sometimes taken over by the impersonal.  We generally
get returned items with hand written notes on the paperwork, or colorful
stamps.  It is never overwhelming for us, or unwelcome.  Thank you.
 

Sincerely,
Sara E. Hatch
Library Technician
CityUniversity
of Seattle
Phone: 425-709-3454
Fax: 425-709-3455
shatch at CityU.edu

www.CityU.edu ( http://www.cityu.edu/ )
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.webjunction.org/wjlists/ill-l/attachments/20091105/c1e15407/attachment.htm>


More information about the ILL-L mailing list