[ILL-L] Thank You Notes

[Jeanine Weber]

I think a personal thank you note if a library goes the extra mile for you
is appropriate and appreciated.  But, I agree with others, to save our trees
and our time, lets forgo the little general thank you notes included with
returned items.
Jeanine

On Thu, Nov 5, 2009 at 4:53 PM, Little, Lara B. <
lara.little at fsmail.pfeiffer.edu> wrote:

>  I use a thank-you stamp instead of notes. No extra paper used, but still
> lets me put a personal thank you on the item’s paperwork in literally 2
> seconds. J I do appreciate a thanks from other libraries – it serves as a
> reminder that there are human beings on the other end of the transaction,
> rather than just computers…
>
>
>
> ----
>
> Lara B. Little
>
> Library Director & Reference/Periodicals Librarian
>
> G.A. Pfeiffer Library
>
> Pfeiffer University, Misenheimer, NC
>
>
>
> *From:* ill-l-bounces at webjunction.org [mailto:
> ill-l-bounces at webjunction.org] *On Behalf Of *Aaron Prosser
> *Sent:* Thursday, November 05, 2009 4:50 PM
> *To:* Interlibrary Loan Listserv
> *Subject:* [ILL-L] Thank You Notes
>
>
>
> You raise an interesting issue – especially since I am about to run out of
> our thank you slips.
>
>
>
> What is the general consensus? Do you, the lending library, feel
> sufficiently thanked (short of a handwritten note penned by a worshipful
> patron) just by the book being returned with any paperwork you sent with it?
>
>
>
> We have tasteful, little thank you slips I always insert into books loaned
> to us, but if the consensus is that they are superfluous I will happily stop
> using them as I have other things to do than stand at the paper cutter later
> this week and make a new batch of them.
>
>
>
> *Aaron G. Prosser*
> Assistant Reference Librarian
> Seby Jones Library <http://www.tfc.edu/library/>
> Toccoa Falls College <http://www.tfc.edu/>
> (706) 886-7299 x5345
>
>
>
> Desk Hours: 9 a.m. to 5 p.m. Weekdays
>
> Facebook: Aaron at Reference <http://www.facebook.com/aaron.reference>
>
>
>
>
>
> *From:* ill-l-bounces at webjunction.org [mailto:
> ill-l-bounces at webjunction.org] *On Behalf Of *Willa Reister
> *Sent:* Thursday, November 05, 2009 4:31 PM
> *To:* Interlibrary Loan Listserv
> *Subject:* [ILL-L] Scrouge 2
>
>
>
> So right.
>
> After we get rid of the thank you slips, especially those in color, let's
> get rid of anything the lender has attached to the book. Off with the label
> you use placed on the front of our book  We do not want to know the name of
> your patron, in Tennessee this violates patron confidentiality laws.
>
> Books, like camp grounds, should be left cleaner than you found them.
>
> Willa Reister
>
> --
> Interlibrary Loan
> Knox County Public Library System
> 500 W Church
> Knoxville, TN 37902
>
> 865-215-8746
> Fax to 865-215-8708
>
> *---------- Original Message -----------*
> From: " Peterson, Kim A."
> To: "Interlibrary Loan Listserv"
> Sent: Thu, 22 Oct 2009 12:07:57 -0500
> Subject: Re: [ILL-L] how does one drum up business?
>
> > Oh I'm such a Scrouge, I'll admit it. But, please do not send us little
> mass produced "thank you" notes for our lending activity.  They are
> meaningless to me. When I get those things I am annoyed because it's one
> more action I have to take on that transaction--dispose of it.
> >
> > Occasionally we receive original thank you notes from patrons at the
> lending end, showing appreciation for the rare or unusual thing that we sent
> out. Those are great to receive.
> >
> > Kim Peterson
>
>
>
>
> _______________________________________________
> ILL-L mailing list
> ILL-L at webjunction.org
> https://lists.webjunction.org/mailman/listinfo/ill-l
>
>


-- 
************************************************
Jeanine Weber  /  Phone: 616-632-2128
Interlibrary Loan Coordinator & Public Services Assistant
Aquinas College  /  Fax: 616-732-4534
1607 Robinson Rd SE   /  OCLC: EXQ
Grand Rapids MI 49506
www.aquinas.edu/library
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.webjunction.org/wjlists/ill-l/attachments/20091105/dcbd55a7/attachment.htm>