[ILL-L] Scrouge 2

[Willa Reister]

So right.

After we get rid of the thank you slips, especially those in color, let's get rid of anything the lender has attached to the book. Off with the label you use placed on the front of our book  We do not want to know the name of your patron, in Tennessee this violates patron confidentiality laws.

Books, like camp grounds, should be left cleaner than you found them.

Willa Reister

-- 
Interlibrary Loan 
Knox County Public Library System 
500 W Church 
Knoxville, TN 37902

865-215-8746 
Fax to 865-215-8708

---------- Original Message ----------- 
From: " Peterson, Kim A." 
To: "Interlibrary Loan Listserv" 
Sent: Thu, 22 Oct 2009 12:07:57 -0500 
Subject: Re: [ILL-L] how does one drum up business?

> Oh I'm such a Scrouge, I'll admit it. But, please do not send us little mass produced "thank you" notes for our lending activity.  They are meaningless to me. When I get those things I am annoyed because it's one more action I have to take on that transaction--dispose of it. 
>   
> Occasionally we receive original thank you notes from patrons at the lending end, showing appreciation for the rare or unusual thing that we sent out. Those are great to receive. 
>   
> Kim Peterson   

 
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