[ILL-L] Direct Requesting

[Denise L Montgomery]

Tell them that it is possible to be processed automatically, as soon as 
they submit it, without human intervention. They really like the sound 
of the fast processing, since it's like those patron-initiated systems 
like Ohio-link and Gil Express in our own state. 

(Of course, you don't tell them what you've done about your profiles, 
since it means not every request will go that fast, but it does have 
the potential to be done instantaneously for those that don't get 
tossed back to your review file. Believe me, I have submitted a request 
for myself through the Find It button in the Worldcat database, since 
we have also turned on SFX and it is already processed by the time I 
have logged into ILLIAD.)

                                 Denise Montgomery
                                 Valdosta State University Library

                            

Leslie Starasta wrote:


>Thank you for this thorough description of your process.  Every year I 
hope that "this will be the summer" where I can set up direct profiles 
and every year other projects seem to take precedence.  Currently we 
are using Direct-to-Review, but I'm wondering how other institutions 
encourage their users to utilize the request function in Worldcat.  We 
still have a local web-based form that comes to our email account for 
ordering books and journal articles and that book form gets a lot of 
use.  Short of taking it down, I'm not sure how to best encourage users 
to use the direct request.  Suggestions?
>
>
>Leslie Starasta
>Information Services Librarian
>Jessie C. Eury Library
>Lincoln Christian College & Seminary
>
>
>
>
>-----Original Message-----
>From: ill-l-bounces at webjunction.org 
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Denise L Montgomery
>Sent: Friday, May 29, 2009 10:36 AM
>To: Interlibrary Loan Listserv
>Subject: Re: [ILL-L] Direct Requesting
>
>
>The secret of successful Direct Request is how you set up your 
>profiles. I have set mine up so it deflects anything that is held  
>within our state, because otherwise the system is too likely to 
>automatically send to the big places before sending to any of the 
>smaller libraries within the state. Also, make sure you put down what 
>you are willing to pay--or not pay--for each patron group.
>And finally, in order not to have a lot of unmediated requests going 
>out for textbooks used in current classes, I set up the student profile 
>so it does not do  Direct Request for any books published within the 
>last two years. That also takes care of bestseller type items that we 
>probably should be ordering for the collection instead, because they 
>come to my attention promptly instead of wasting other people's time 
>going out as ILL requests. 
>
>And one other thing: set it up for books only. Again, you don't want to 
>waste other people's time by sending out unmediated requests for media 
>to places that don't loan.
>
>After you've done all that, you will probably find that you aren't 
>processing a lot of things via Direct Request, but it will take a few 
>requests off your hands.
>
>I'm sure other people have different strategies for how they've set up 
>their profiles, but to my way that's the surest way of avoiding some of 
>the "problems" that you're thinking about.
>                                   
>                                Denise Montgomery 
>                                Valdosta State University Library
>                                          
>
>Sarah McHone-Chase wrote:
>
>
>>Hello, 
>>
>>Our institution is considering Directing Requesting. I'd be interested 
>in hearing from other institutions who are doing this. Has anyone 
>experienced any major problems?
>>
>> 
>>
>>Sarah M. McHone-Chase
>>Information Delivery Services Librarian
>>Founders Memorial Library 127
>>Northern Illinois University 
>>DeKalb, IL 60115-2868
>>Telephone: (815) 753-9860
>>Fax: (815) 753-2003
>>mchonechase at niu.edu
>>
>>
>>
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