[ILL-L] Average cost for ILL request

[Chappell, Cyndi, JCL]

Hello all,

Has anyone recently calculated what their average cost is for an ILL request, taking into consideration mailing costs, staff time, etc.?  I believe the last time we looked at ours it was around $25 per request, but parts of the process are now automated, so I'm guessing it would be less.  What have others figured it to be recently?

Thanks,


Cyndi Chappell
Resource Sharing Services Coordinator
Johnson County Library



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