[ILL-L] ILL training

[Sears, Wendy]

Hi Ceil!

 

Wow, you do have your hands full!  Not that ILL is hard but there are so
many steps.  My suggestion is to start with the lending and work on each
aspect separately.  Maybe starting with Mail/Delivery methods, OCLC
codes, courier and local codes if you use them.  In MD we have mail
couriers and almost all of Maryland's libraries and a local code along
with OCLC code.  Then work on the WCRC lending. Last go to your own
library system and the steps you use to check out items to other
libraries.  You could concentrate on ILL/loans for awhile letting the
co-worker shadow you while you work. Do this for as long as your
training time permits.  After you think they 'have it' then you can
start on the borrowing.

 

Many years ago when I first learned ILL basically that's how I was
trained.  My trainer wouldn't teach me the borrowing until he was sure I
thoroughly understood the lending.  Looking back I'm glad he trained me
this way because it allowed less confusion.  

 

Good luck and let us know your results

Wendy  

 

Wendy Sears - Interlibrary Loan Manager

James A. Newpher Library

The Community College of Baltimore County/Essex Campus

7201 Rossville Blvd.

Baltimore, MD  21237

443-840-1924  Fax: 443-840-1724

mailto:Wsears at ccbcmd.edu

 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Ceil Smith
Sent: Friday, May 01, 2009 9:13 AM
To: 'Interlibrary Loan Listserv'
Subject: [ILL-L] ILL training

 

Good morning.

 

I need to ask for help! I've been tasked with training a
computer-challenged coworker on ILL to fill in while the "regular" ILL
clerk is on extended leave. Can anyone help me with some ideas or
training examples/exercises? I would be VERY grateful for any help. 

 

Ceil

 

-----

Ceil Smith

Technology and Training Services Coordinator

Three Rivers Regional Library System

208 Gloucester St.

Brunswick, GA 31520

912-267-1212

912-267-9597 fax

 

 

________________________________


Spam
<https://ssl.ccbcmd.edu:7726/canit/b.php?i=13383359&m=5b47c0e91bf5&t=200
90501&c=s> 
Not spam
<https://ssl.ccbcmd.edu:7726/canit/b.php?i=13383359&m=5b47c0e91bf5&t=200
90501&c=n> 
Forget previous vote
<https://ssl.ccbcmd.edu:7726/canit/b.php?i=13383359&m=5b47c0e91bf5&t=200
90501&c=f> 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.webjunction.org/wjlists/ill-l/attachments/20090501/bb6ca15b/attachment.htm