[ILL-L] ILL training

[Document Delivery]

That's quite difficult. I've tried diagrams but with only limited
success. I have procedure manuals with each step written out, but they
have to follow them, 

 

Edward Helmrich 
ILL Office 
Ryan Library 
Iona College VXI 
914-633-2352 
docdelivery at iona.edu 

 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Ceil Smith
Sent: Friday, May 01, 2009 9:13 AM
To: 'Interlibrary Loan Listserv'
Subject: [ILL-L] ILL training

 

Good morning.

 

I need to ask for help! I've been tasked with training a
computer-challenged coworker on ILL to fill in while the "regular" ILL
clerk is on extended leave. Can anyone help me with some ideas or
training examples/exercises? I would be VERY grateful for any help. 

 

Ceil

 

-----

Ceil Smith

Technology and Training Services Coordinator

Three Rivers Regional Library System

208 Gloucester St.

Brunswick, GA 31520

912-267-1212

912-267-9597 fax

 

 

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