[ILL-L] Damaged/Lost Materials in US Mail

[SHORT Rachael]

Yes, us too at ORX. 
 
 

	-----Original Message-----
	From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Nelson, Elaine S.
	Sent: Tuesday, March 17, 2009 8:20 AM
	To: 'Interlibrary Loan Listserv'
	Subject: [ILL-L] Damaged/Lost Materials in US Mail
	
	

	Recently it seems we have noticed an increased amount of items
sent in the US mail that are either damaged in shipping or the packages
have been torn open and the material is lost.  Have other institutions
noticed an increase regarding this issue?  Currently we only insure a
portion of our packages so we are paying for the lost/damaged materials
in accordance with the ALA Interlibrary Loan Code.  I am just curious,
are others experiencing this?

	 

	Elaine S. Nelson 
	University Libraries ... A destination for research, learning
and friends 
	Interlibrary Loan Supervisor        765-285-8018 Office 
	Ball State University                  765-285-5351 FAX 
	Muncie, IN 47306                      enelson at bsu.edu
<mailto:enelson at bsu.edu>  

	The University Libraries provide services that 
	support student pursuits for academic success 
	and faculty endeavors for knowledge creation 
	and classroom instruction. 

	http://www.bsu.edu/library <http://www.bsu.edu/library>  

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.webjunction.org/wjlists/ill-l/attachments/20090318/22209521/attachment.htm