[ILL-L] Damaged/Lost Materials in US Mail

[McCord, Polly, OSE]

Whether isolated instances or not, I am offended by blanket statements like "the new hires in USPS . . . feel entitled to steal . . ."  

 

For all our inconveniences, I do think the Postal Service does a remarkable job most of the time and ILL wouldn't exist without them.

 

Polly

 

--------------------------------------------------------

Polly McCord, MLS

OSE Librarian

NM Office of the State Engineer Library

PO Box 25102

Santa Fe, NM 87504-25012

 

407 Galisteo Street, Room BE-02

Santa Fe, NM 87501

 

505/827-6158

505/827-6682 (fax)

http://www.ose.state.nm.us/publications_library.html

 

 

 

-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Sharon A. Sample
Sent: Wednesday, March 18, 2009 1:41 PM
To: ill-l at webjunction.org
Subject: RE: [ILL-L] Damaged/Lost Materials in US Mail

 

 

We, too, noticed a sudden increase in amount of items lost in the USPS. Even more alarming was the way they notified us. A rare book went out and never came back. My loyal assistant sent it out in a brand new Jiffy bubble bag and the USPS cut with an exacto knife a near perfect rectangle around our Library Mail label with a 1/4" bag border in pristine condition and proceeded to tell us that the bag and contents were destroyed. How can that be when the label and surrounding bag appeared to be so clean?? We could not afford to replace that item as it is out of print and almost $250.00 to purchase another used copy. This took place in November, 2008. Two weeks later, a DVD was declared destroyed and we mailed it in mailer box. Again, we received a nicely cut portion of the box surrounding the mail label and all was in very good shape. Merry Christmas to someone!

 

The new hires in USPS make more than double of my salary and feel entitled to steal or discard other materials at random and/or take very poor care of others' property. If we have to insure each item or rely on other delivery services, our lending will be restricted to a slow trickle.

 

Thank you for sharing your concerns and thought provoking suggestions to this dilemma, everyone! I was beginning to think these were isolated instances.

 

Sharon A. Sample, MLIS, MSEd

Access Services and Serials Librarian

Brenner Library-Quincy University

1800 College Avenue

Quincy, IL 62301-2699

samplsh at quincy.edu

217-228-5347

 

Research means that you don't know, but are willing to find out.

- Charles F. Kettering

_________



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