[ILL-L] Damaged/Lost Materials in US Mail
Sharon A. Sample
samplsh at quincy.edu
Wed Mar 18 15:41:03 EDT 2009
We, too, noticed a sudden increase in amount of items lost in the USPS. Even more alarming was the way they notified us. A rare book went out and never came back. My loyal assistant sent it out in a brand new Jiffy bubble bag and the USPS cut with an exacto knife a near perfect rectangle around our Library Mail label with a 1/4" bag border in pristine condition and proceeded to tell us that the bag and contents were destroyed. How can that be when the label and surrounding bag appeared to be so clean?? We could not afford to replace that item as it is out of print and almost $250.00 to purchase another used copy. This took place in November, 2008. Two weeks later, a DVD was declared destroyed and we mailed it in mailer box. Again, we received a nicely cut portion of the box surrounding the mail label and all was in very good shape. Merry Christmas to someone!
The new hires in USPS make more than double of my salary and feel entitled to steal or discard other materials at random and/or take very poor care of others' property. If we have to insure each item or rely on other delivery services, our lending will be restricted to a slow trickle.
Thank you for sharing your concerns and thought provoking suggestions to this dilemma, everyone! I was beginning to think these were isolated instances.
Sharon A. Sample, MLIS, MSEd
Access Services and Serials Librarian
Brenner Library-Quincy University
1800 College Avenue
Quincy, IL 62301-2699
samplsh at quincy.edu
217-228-5347
Research means that you don't know, but are willing to find out.
- Charles F. Kettering
-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of ill-l-request at webjunction.org
Sent: Wednesday, March 18, 2009 11:18 AM
To: ill-l at webjunction.org
Subject: ILL-L Digest, Vol 37, Issue 16
Send ILL-L mailing list submissions to
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Today's Topics:
1. FW: Hi and book? (Hu, Ms. Xiaohong)
2. RE: FW: Hi and book? (Lee, Jan)
3. Article request (GayLynn Burchett)
4. Re: Damaged/Lost Materials in US Mail (FFenske at cob.org)
5. cost to reserve a book (Paul Drake)
6. Custom Lending Groups (Tristan Duke)
7. Re: Custom Lending Groups (Paul Drake)
8. RE: Damaged/Lost Materials in US Mail (Margolin, Amy S.)
9. Shirley R Thomas is out of the office. (Shirley R Thomas/FS/VCU)
10. RE: Damaged/Lost Materials in US Mail (Robinson, Arthur )
11. RE: Copyright question (Julia Gustafson)
12. RE: Late Friday Request (April Younglove)
13. RE: JBI Connect article (GayLynn Burchett)
14. OCLC overdue question (Merle J. Slyhoff)
----------------------------------------------------------------------
Message: 1
Date: Tue, 17 Mar 2009 12:30:09 -0400
From: "Hu, Ms. Xiaohong" <xhu at pace.edu>
Subject: [ILL-L] FW: Hi and book?
To: Interlibrary Loan Listserv <ill-l at webjunction.org>
Message-ID:
<B3CEBE9C9A04774A96F31D1EDB3F7D8C4A603F152A at EMAIL2.pace.edu>
Content-Type: text/plain; charset="us-ascii"
Hi, Janet,
I sent you the following email a while but never heard back. I wonder I may send it to the wrong email address which I got from Columbia's online staff directory. I saw your message to the Metro listserv yesterday and thought I'll try again of this address.
I hope you can let me know which library at Columbia I can send this book about Tao Xingzhi to? Teacher College library or East Asian library? The book is in Chinese.
Thank you and hope to hear back from you.
Sheila Hu@ Pace Pleasantville
From: Hu, Ms. Xiaohong
Sent: Tuesday, December 16, 2008 4:55 PM
To: jcp22 at columbia.edu
Cc: Hu, Ms. Xiaohong
Subject: Hi and book?
Dear Janet,
This is Sheila Hu from Pace University. I met you several times at the Metro and Nylink ILL meetings. I hope the message finds you well there.
I hope you can help me with this question. During my recent trip back to China, I was asked to bring back a few copies of a book about a Chinese scholar, Tao Xingzhi, to libraries in this country as gift. Mr Tao had studied under John Dewey at Teacher's college of Columbia University, and at University of Illinois in early 20th century. Please read the attached links for more info, Tao's name appears in various ways as he changed the name and there are different ways to spell it too.
The book title is: Tao Xingzhi and China's Modernization, (2007), which is the outcome of years long research project of Tao's life, social background of his day and his influence on China's education and society. I was asked specifically to give a copy to a Columbia University library. As the book is in Chinese, I wonder if I should send it to Teacher's College library, or to East Asian library. Are you still at TC library? I'd appreciate your advice on this. thank you very much.
Happy holidays to you and the family.
Sheila Hu
http://en.wikipedia.org/wiki/Tao_Xingzhi,
http://www.tc.columbia.edu/news/article.htm?id=3793,
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Message: 2
Date: Tue, 17 Mar 2009 11:42:20 -0500
From: "Lee, Jan" <jan.lee at ottawa.edu>
Subject: RE: [ILL-L] FW: Hi and book?
To: "Interlibrary Loan Listserv" <ill-l at webjunction.org>
Message-ID:
<2DAF7B39CBCA45488E29E9B6581FB3430574A4B1 at ksotmail02.ottawa.edu>
Content-Type: text/plain; charset="us-ascii"
I believe you have the wrong person. I've never been to Metro and Nylink ILL meetings.
Jan Lee
Ottawa University
Ottawa, Kansas
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Hu, Ms. Xiaohong
Sent: Tuesday, March 17, 2009 11:30 AM
To: Interlibrary Loan Listserv
Subject: [ILL-L] FW: Hi and book?
Hi, Janet,
I sent you the following email a while but never heard back. I wonder I may send it to the wrong email address which I got from Columbia's online staff directory. I saw your message to the Metro listserv yesterday and thought I'll try again of this address.
I hope you can let me know which library at Columbia I can send this book about Tao Xingzhi to? Teacher College library or East Asian library? The book is in Chinese.
Thank you and hope to hear back from you.
Sheila Hu@ Pace Pleasantville
From: Hu, Ms. Xiaohong
Sent: Tuesday, December 16, 2008 4:55 PM
To: jcp22 at columbia.edu
Cc: Hu, Ms. Xiaohong
Subject: Hi and book?
Dear Janet,
This is Sheila Hu from Pace University. I met you several times at the Metro and Nylink ILL meetings. I hope the message finds you well there.
I hope you can help me with this question. During my recent trip back to China, I was asked to bring back a few copies of a book about a Chinese scholar, Tao Xingzhi, to libraries in this country as gift. Mr Tao had studied under John Dewey at Teacher's college of Columbia University, and at University of Illinois in early 20th century. Please read the attached links for more info, Tao's name appears in various ways as he changed the name and there are different ways to spell it too.
The book title is: Tao Xingzhi and China's Modernization, (2007), which is the outcome of years long research project of Tao's life, social background of his day and his influence on China's education and society. I was asked specifically to give a copy to a Columbia University library. As the book is in Chinese, I wonder if I should send it to Teacher's College library, or to East Asian library. Are you still at TC library? I'd appreciate your advice on this. thank you very much.
Happy holidays to you and the family.
Sheila Hu
http://en.wikipedia.org/wiki/Tao_Xingzhi,
http://www.tc.columbia.edu/news/article.htm?id=3793,
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Message: 3
Date: Tue, 17 Mar 2009 11:49:06 -0500
From: "GayLynn Burchett" <GayLynn.Burchett at mckennan.org>
Subject: [ILL-L] Article request
To: "Interlibrary Loan Listserv" <ill-l at webjunction.org>
Message-ID:
<A355D3237FA0CD4EA19523C0A291E7C40BFD2C75 at MCK117.averamail.net>
Content-Type: text/plain; charset="us-ascii"
I am in need of an article from JBI Connect, Joanna Briggs Institute, 2/12/09. Title is Deep venous thrombosis: clinician information by Raskia Jayasekara. Other information: ES5140, 12-02-09. I can pay up to $20 for this article.
GayLynn Burchett >^..^<
.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-
Systems Librarian
Avera McKennan Library-MKE
800 E 21st St
PO Box 5045
Sioux Falls SD 57117-5045
phone: (605) 322-8476
fax: (605) 322-8480
http://www.avera.org <BLOCKED::http://www.avera.org>
"Look No Further"
-----------------------------------------
Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
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Message: 4
Date: Tue, 17 Mar 2009 10:11:53 -0700
From: FFenske at cob.org
Subject: Re: [ILL-L] Damaged/Lost Materials in US Mail
To: Interlibrary Loan Listserv <ill-l at webjunction.org>
Message-ID:
<OFE87D67A8.C7E4FA41-ON8825757C.005CDFF9-8825757C.005E7905 at cob.org>
Content-Type: text/plain; charset=US-ASCII
I have received packages in the mail whose damage was clearly caused by the USPS. The most recent package was soaked in motor oil, and ripped. The oil had managed to get past the bubble wrap and soak the book. I knew before I went to the post office to complain what their answer would be. Sure enough, they replied that if the pkg was not insured, I had no recourse. No apologies were made. Libraries are caught between a rock (no money to pay for insuring every pkg) and a hard place (USPS). The ultimate question to be asked is, not how many pkgs arrive damaged, but can libraries, en mass, affect a change so that the USPS is held accountable for damage caused by them, whether the item is insured or not. Otherwise, libraries that are not on courier routes, are at the mercy of the USPS, unless we have a ton of money to spend on insuring everything, or send by UPS.
Fay Fenske
Interlibrary Loans
Bellingham Public Library
210 Central Ave
CS-9710
Bellingham WA 98227-9710
360-778-7207
360-778-7294 FAX
"Nelson, Elaine
S."
<enelson at bsu.edu> To
'Interlibrary Loan Listserv'
03/17/2009 08:20 <ill-l at webjunction.org>
AM cc
Subject
Please respond to [ILL-L] Damaged/Lost Materials in
Interlibrary Loan US Mail
Listserv
<ill-l at webjunctio
n.org>
Recently it seems we have noticed an increased amount of items sent in the US mail that are either damaged in shipping or the packages have been torn open and the material is lost. Have other institutions noticed an increase regarding this issue? Currently we only insure a portion of our packages so we are paying for the lost/damaged materials in accordance with the ALA Interlibrary Loan Code. I am just curious, are others experiencing this?
Elaine S. Nelson
University Libraries ... A destination for research, learning and friends
Interlibrary Loan Supervisor 765-285-8018 Office
Ball State University 765-285-5351 FAX
Muncie, IN 47306 enelson at bsu.edu
The University Libraries provide services that support student pursuits for academic success and faculty endeavors for knowledge creation and classroom instruction.
http://www.bsu.edu/library _______________________________________________
ILL-L mailing list
ILL-L at webjunction.org
http://lists.webjunction.org/mailman/listinfo/ill-l
------------------------------
Message: 5
Date: Tue, 17 Mar 2009 13:01:05 -0500 (CDT)
From: Paul Drake <pdrake at mcneese.edu>
Subject: [ILL-L] cost to reserve a book
To: ill-l <ill-l at webjunction.org>
Message-ID:
<1652503359.474921237312865333.JavaMail.root at mail1.mcneese.edu>
Content-Type: text/plain; charset=utf-8
Good afternoon:
Does anyone know the average cost to a library to reserve (and supply) a book?
I often compare ILL to reserving a book at the library:
person not find what wanted
person tells library person what it wanted
when library gets item, person is notified
I'm wanting to determine the difference for a presentation in May where I discuss the similarities and differences in the two services.
Thanks,
Paul
Paul B. Drake pdrake at mcneese.edu
Interlibrary Loan Librarian (OCLC:LHA;DOCLINE:LAUMUL)
Frazar Memorial Library 337 475 5726
McNeese State University - Excellence with a Personal Touch
Lake Charles LA USA
mcneese.library.edu GEAUX COWBOYS!!!
------------------------------
Message: 6
Date: Tue, 17 Mar 2009 13:27:19 -0600
From: Tristan Duke <tduke at naropa.edu>
Subject: [ILL-L] Custom Lending Groups
To: "ill-l at webjunction.org" <ill-l at webjunction.org>
Message-ID:
<1D0DA40B7989F34CB6D808A509A509F06083223927 at kane.naropa.edu>
Content-Type: text/plain; charset="us-ascii"
I am trying to improve the Custom Lending Groups at our library. As of now we have the groups that we are a member of (LVIS, BCR, and BCRC). We are a free lender to anyone -and I know that there are many others, outside of our current groups, that are also free -or reciprocal (free if the borrowing institution is free). How can I get a general list of other lenders that are free to anyone -or reciprocal in this way? Is there an official list of this kind posted anywhere? I have been collecting free lenders as I find them -but it is rather slow going!
Any suggestions are much appreciated.
Tristan Duke
Access Services Coordinator
Allen Ginsberg Library
Naropa University
Boulder CO.
tduke at naropa.edu<mailto:tduke at naropa.edu>
303-245-4668
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Message: 7
Date: Tue, 17 Mar 2009 14:45:01 -0500 (CDT)
From: Paul Drake <pdrake at mcneese.edu>
Subject: Re: [ILL-L] Custom Lending Groups
To: Interlibrary Loan Listserv <ill-l at webjunction.org>
Message-ID:
<1207794309.485851237319101229.JavaMail.root at mail1.mcneese.edu>
Content-Type: text/plain; charset=utf-8
Hi Tristan,
THis doesn't answer your question, but another reciprocal group you might consider is a joint BCR/AMIGOS reciprocal group. Referred to as BCAM to BCR members and AMBC for Amigos libraries.
I think you can contact BCR on this:
http://www.bcr.org/productivity/sharing/recipill.html
Paul B. Drake pdrake at mcneese.edu
Interlibrary Loan Librarian (OCLC:LHA;DOCLINE:LAUMUL)
Frazar Memorial Library 337 475 5726
McNeese State University - Excellence with a Personal Touch
Lake Charles LA USA
mcneese.library.edu GEAUX COWBOYS!!!
----- Original Message -----
From: "Tristan Duke" <tduke at naropa.edu>
To: ill-l at webjunction.org
Sent: Tuesday, March 17, 2009 2:27:19 PM GMT -06:00 US/Canada Central
Subject: [ILL-L] Custom Lending Groups
I am trying to improve the Custom Lending Groups at our library. As of now we have the groups that we are a member of (LVIS, BCR, and BCRC). We are a free lender to anyone –and I know that there are many others, outside of our current groups, that are also free –or reciprocal (free if the borrowing institution is free). How can I get a general list of other lenders that are free to anyone –or reciprocal in this way?  Is there an official list of this kind posted anywhere? I have been collecting free lenders as I find them –but it is rather slow going!
Â
Any suggestions are much appreciated.
Â
Tristan Duke
Access Services Coordinator
Allen Ginsberg Library
Naropa University
Boulder CO.
tduke at naropa.edu
303-245-4668
Â
_______________________________________________
ILL-L mailing list
ILL-L at webjunction.org
http://lists.webjunction.org/mailman/listinfo/ill-l
------------------------------
Message: 8
Date: Tue, 17 Mar 2009 15:53:16 -0400
From: "Margolin, Amy S." <AMargolin at gcpl.lib.oh.us>
Subject: [ILL-L] RE: Damaged/Lost Materials in US Mail
To: 'Interlibrary Loan Listserv' <ill-l at webjunction.org>
Message-ID:
<5EF214C03B34CB428F0728C8C45E43923DD918E8AA at Mail2.gcpl.lib.oh.us>
Content-Type: text/plain; charset="us-ascii"
We always write the RI on the mailing label for every item we lend or return. Often, all I get back is the mailing label and a piece of the packaging. We've had to pay replacement costs for three items in the past four months.
amy margolin
resource sharing manager
greene county public library
76 e market st
p.o. box 520
xenia, ohio 45385-5200
amargolin at gcpl.lib.oh.us
937-352-4000x1236
www.greenelibrary.info
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Via, Ed Mr.
Sent: Tuesday, March 17, 2009 11:31 AM
To: Interlibrary Loan Listserv
Subject: [ILL-L] RE: Damaged/Lost Materials in US Mail
We are currently in the process of paying for 3 separate items that were lost in the US mail just since the beginning of the year, and we generally only "lose" 2-3 items per year total. So yes, we're seeing an increase in lost items thus far this year.
Ed at MIA
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Nelson, Elaine S.
Sent: Tuesday, March 17, 2009 11:20 AM
To: 'Interlibrary Loan Listserv'
Subject: [ILL-L] Damaged/Lost Materials in US Mail
Recently it seems we have noticed an increased amount of items sent in the US mail that are either damaged in shipping or the packages have been torn open and the material is lost. Have other institutions noticed an increase regarding this issue? Currently we only insure a portion of our packages so we are paying for the lost/damaged materials in accordance with the ALA Interlibrary Loan Code. I am just curious, are others experiencing this?
Elaine S. Nelson
University Libraries ... A destination for research, learning and friends
Interlibrary Loan Supervisor 765-285-8018 Office
Ball State University 765-285-5351 FAX
Muncie, IN 47306 enelson at bsu.edu<mailto:enelson at bsu.edu>
The University Libraries provide services that support student pursuits for academic success and faculty endeavors for knowledge creation and classroom instruction.
http://www.bsu.edu/library
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Message: 9
Date: Tue, 17 Mar 2009 16:11:54 -0400
From: Shirley R Thomas/FS/VCU <srthomas at vcu.edu>
Subject: [ILL-L] Shirley R Thomas is out of the office.
To: Interlibrary Loan Listserv <ill-l at webjunction.org>
Message-ID:
<OF9F7A74E4.1B4D6FC1-ON8525757C.006EF44A-8525757C.006EF44B at vcu.edu>
Content-Type: text/plain; charset="us-ascii"
I will be out of the office starting 03/17/2009 and will not return until 04/30/2009.
I may not be able to respond to your message until after I return to work.
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Message: 10
Date: Tue, 17 Mar 2009 16:17:37 -0400
From: "Robinson, Arthur " <arobinson at lagrange.edu>
Subject: RE: [ILL-L] Damaged/Lost Materials in US Mail
To: "Interlibrary Loan Listserv" <ill-l at webjunction.org>
Message-ID:
<C900FAB9E0157C4FAC8375BE5A64E67F22ADC412 at PE-MAIL.lagrange.edu>
Content-Type: text/plain; charset="us-ascii"
There seems to be a slight increase this year in books that have never reached us or packages received when the book is coming out-though the latter may not be USPS's fault (in one case a large book was in a manila envelope).
Insuring every package would be too expensive for us, but we do insure or send by UPS books that look valuable or hard to replace, both returning other library's books and sending our own. Most of the books we borrow or lend are fairly common. (Obviously, if the other library asks us to return a book insured, we always do; I'm talking about cases where the other library sends the book by Library Rate but I suspect it would be hard to replace; we have some patrons who seem always to order books held by only a few libraries.)
Arthur Robinson (GLG)
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Nelson, Elaine S.
Sent: Tuesday, March 17, 2009 11:20 AM
To: 'Interlibrary Loan Listserv'
Subject: [ILL-L] Damaged/Lost Materials in US Mail
Recently it seems we have noticed an increased amount of items sent in the US mail that are either damaged in shipping or the packages have been torn open and the material is lost. Have other institutions noticed an increase regarding this issue? Currently we only insure a portion of our packages so we are paying for the lost/damaged materials in accordance with the ALA Interlibrary Loan Code. I am just curious, are others experiencing this?
Elaine S. Nelson
University Libraries ... A destination for research, learning and friends
Interlibrary Loan Supervisor 765-285-8018 Office
Ball State University 765-285-5351 FAX
Muncie, IN 47306 enelson at bsu.edu
The University Libraries provide services that support student pursuits for academic success and faculty endeavors for knowledge creation and classroom instruction.
http://www.bsu.edu/library
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Message: 11
Date: Tue, 17 Mar 2009 16:21:39 -0400
From: "Julia Gustafson" <JGUSTAFSON at wooster.edu>
Subject: RE: [ILL-L] Copyright question
To: "Listserv, Interlibrary Loan" <ill-l at webjunction.org>
Message-ID: <20090317T162139Z_380500120000 at wooster.edu>
Content-Type: text/plain; charset="utf-8"
If it's loaded here or anywhere and maintained, could a link be added to the ShareILL web site under "Reciprocal & Direct Borrowing Agreements" on the following web page? If you don't know how, let me know and I can add it. Thanks.
http://shareill.org/index.php/Library_networks_and_consortia
Julia Gustafson
Julia Chance Gustafson
Access Services Librarian
The College of Wooster Libraries
1140 Beall Ave.
Wooster, OH 44691
jgustafson at wooster.edu
330-263-2315
FAX 330-263-2253
>>> "Document Delivery" <DocDelivery at iona.edu> 3/12/2009 5:01:04 PM >>>
I would think it would be against copyright unless the original medium was no longer usable. But that’s just my first thought, maybe you could call the publisher for permission,
Edward Helmrich
ILL Office
Ryan Library
Iona College VXI
914-633-2352
docdelivery at iona.edu
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Ginger McGiffin
Sent: Thursday, March 12, 2009 4:56 PM
To: 'Interlibrary Loan Listserv'
Subject: [ILL-L] Copyright question
Please shed some light on this situation: I have a faculty member who wants to print two whole entire years of a journal that we own on Microfilm. She wants to have those copies bound and placed on the shelves. Doesn’t this go against copyright somehow? The years are 1980 and 1984.
Thank you,
Ginger
Ginger McGiffin
Clarion University of Pennsylvania
gmcgiffin at clarion.edu
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Message: 12
Date: Tue, 17 Mar 2009 13:29:15 -0700
From: "April Younglove" <ayoungl at linfield.edu>
Subject: RE: [ILL-L] Late Friday Request
To: "Interlibrary Loan Listserv" <ill-l at webjunction.org>
Message-ID:
<48AAF0D003D67944931DDDC72D022F12131A2381 at exchangedb.wfo.linfield.edu>
Content-Type: text/plain; charset="us-ascii"
Hi Carrie (et al),
I work at a very small campus, so it is easier for me to provide services like this than it is for larger campuses and institutions.
Sorry for letting my inner grouch out on Friday. To tell the truth, I've never seen a patron use a single form for multiple items and also would find it very humorous! :-)
Best wishes,
April Younglove
________________________________
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Eastman, Carrie
Sent: Monday, March 16, 2009 3:56 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Late Friday Request
April,
I completely agree. I would love to provide this level of service to my patrons. And in the future I hope that I can.
Carrie
Carrie Eastman
Purchase College Library-SUNY
________________________________
From: ill-l-bounces at webjunction.org on behalf of April Younglove
Sent: Fri 3/13/2009 2:03 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Late Friday Request
I'm not sure why, from a patron's point of view, that the patron would know or need to know about how we need to make separate requests to get the items from different libraries for them. If, for some reason, your system is set up in such a way that is impossible for you cancel the request and make separate ones, then I understand. It also seems reasonable to send the patron a note asking for separate requests in the future. However, I don't see an advantage in forcing our patrons do something that would be a convenience for us but is not a necessity for them. After all, I'm the one getting paid to help the patron, right (not the patron getting paid to help me)?
April Younglove
Technical Services Specialist
Linfield College, Portland Campus Library
503-413-7448
ayoungl at linfield.edu
-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Melissa Jackson
Sent: Friday, March 06, 2009 5:20 PM
To: ill-l at webjunction.org
Subject: RE: [ILL-L] Late Friday Request
Agreed! When we had paper forms I would flatly refuse to fill them out for people unless the patron has a physical disability. Much to the dismay of a small portion of our patrons, laziness did not count.
Melissa Jackson
ILL Librarian
>>> "Susan M. Lee" <slee at ugf.edu> 03/06/09 5:40 PM >>>
As far as I am concerned. If they don't have the time to fill out the form, they don't really want the item.
~~~~~
Sue
Susan Lee M.L.S.
Information Services Librarian
University of Great Falls Library
1301 20th St South
Great Falls, MT 59405
VOICE 406-791-5318
FAX 406-791-5395
http://www.ugf.edu/library/ <http://www.ugf.edu/library/> mailto:slee at ugf.edu <mailto:slee at ugf.edu>
So many books, so little time
________________________________
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Robinson, Arthur
Sent: Friday, March 06, 2009 3:08 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Late Friday Request
Well, it saves THEM time. I think I''ve already told the story of the patron who requested 126 items simultaneously--but only filled out one form. When I explained we needed one form per request, he told me, "YOU fill them out." (So I did.)
Arthur Robinson (GLG)
________________________________
From: ill-l-bounces at webjunction.org on behalf of Eastman, Carrie
Sent: Fri 3/6/2009 4:59 PM
To: ill-l at webjunction.org
Subject: [ILL-L] Late Friday Request
So here is one for you:
I just got a request from a patron who used one request form for five different books. They listed all the book titles in the title line of the form and just separated them using commas. Brilliant!
Carrie
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Message: 13
Date: Tue, 17 Mar 2009 15:58:54 -0500
From: "GayLynn Burchett" <GayLynn.Burchett at mckennan.org>
Subject: [ILL-L] RE: JBI Connect article
To: "Interlibrary Loan Listserv" <ill-l at webjunction.org>
Message-ID:
<A355D3237FA0CD4EA19523C0A291E7C40BFD2C7F at MCK117.averamail.net>
Content-Type: text/plain; charset="us-ascii"
Thank you all! I now have the article I needed! This list is a great resource!
GayLynn Burchett >^..^<
.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-
Systems Librarian
Avera McKennan Library-MKE
800 E 21st St
PO Box 5045
Sioux Falls SD 57117-5045
phone: (605) 322-8476
fax: (605) 322-8480
http://www.avera.org <BLOCKED::http://www.avera.org>
"Look No Further"
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Message: 14
Date: Wed, 18 Mar 2009 09:43:43 -0400
From: "Merle J. Slyhoff" <mslyhoff at law.upenn.edu>
Subject: [ILL-L] OCLC overdue question
To: "Interlibrary Loan Listserv" <ill-l at webjunction.org>
Message-ID:
<10F84CAA68AEB64396450B0C10BADEA704D8A774 at POSTMAN.net.law.upenn.edu>
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I've searched the admin module of FirstSearch and want to make sure I didn't miss this...
Can we control the number of overdue days before a title appears in the Special Messages file? It defaults to 14 days - can we change this, for example, to 3 days? Thanks for your help!
OCLC - if we can't change it, could this be considered in the future?
Merle
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Merle J. Slyhoff V: 215-898-9013
Collection Development & F: 215-898-6619
Document Delivery Services Librarian E: mslyhoff at law.upenn.edu
Biddle Law Library
University of Pennsylvania
3460 Chestnut Street
Philadelphia, PA 19104-3406
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