[ILL-L] Damaged/Lost Materials in US Mail

[Selina Langford]

Yes I have been noticing an increase in lost materials at KNV.

Selina Langford
SR. ILL Staff Assistant
Western Kentucky University
Bowling Green, KY   42101-1067

Nelson, Elaine S. wrote:
>
> Recently it seems we have noticed an increased amount of items sent in 
> the US mail that are either damaged in shipping or the packages have 
> been torn open and the material is lost.  Have other institutions 
> noticed an increase regarding this issue?  Currently we only insure a 
> portion of our packages so we are paying for the lost/damaged 
> materials in accordance with the ALA Interlibrary Loan Code.  I am 
> just curious, are others experiencing this?
>
>  
>
> Elaine S. Nelson
> University Libraries ... A destination for research, learning and friends
> Interlibrary Loan Supervisor        765-285-8018 Office
> Ball State University                  765-285-5351 FAX
> Muncie, IN 47306                      enelson at bsu.edu 
> <mailto:enelson at bsu.edu>
>
> *The University Libraries provide services that*
> *support student pursuits for academic success*
> *and faculty endeavors for knowledge creation*
> *and classroom instruction.*
>
> http://www.bsu.edu/library
>
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