[ILL-L] Questions about what to do with paid-for book

[Campbell, Heather]

No- we dispose of it, rather than spend money for postage and supplies
to send it back.  
 
Just as a point of discussion: Our courier service is administered by
one of the state networks. If books are damaged in transit, they pay for
them.  They will ask us to send them the damaged book and we never see
it again.  They consider it their property since they paid for it.
However, they only pay so much per courier bag, So when 6 lavishly
illustrated gardening books were run over by the courier, we got
considerably less than the replacement price for the books.  We now only
pack 2 books in the courier bag because of this.  And- yes- they kept
the books.  Even said two of them were still good enough to circulate,
tire tracks and all.  So we asked for them back since -really- they only
paid enough to cover 2 of the books' replacement costs.  We didn't get
them. Since they are not circulating library -per se, I've always
wondered what they did with them. 
 

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library (OCLC:JPL)                    303 North
Laura Street
Jacksonville, Florida 32202
heatherc at coj.net  904-630-7017  VM:904-630-2985

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Monica Boyer
Sent: Thursday, March 12, 2009 9:01 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Questions about what to do with paid-for book


As a borrower, I suppose that I would contact the lender and ask how
they would like for me to proceed.  As a lender, I would probably tell
the borrowing library to keep the book, and since they paid for the book
instead of the patron paying for it, let them decide whether to keep it,
give it to their Friends group, or let the patron keep it.  Our library
does not allow for refunds once a lost or damaged item has been paid
for.
 
I have a related question.  Suppose you lend an item to another library
and it is returned with damage, caused either by the patron or while in
transit.  You send a bill to the borrowing library, and it is paid.
What do you do with the damaged item?  Presumably, you withdraw it from
your collection, but then what?  Do you always send it to the library
that paid the bill?  Do you only send it if they request to have it
back?  Do you not send it at all and just recycle or throw it away?  And
is there a rule or guideline that mandates this, or is it just governed
by common sense and local policies on a case-by-case basis?
 
Thanks for any input.
 
Monica Boyer
Information Services Assistant
Jackson County Public Library
303 West Second Street
Seymour, IN  47274
(812)522-3412 ext. 255
monica at myjclibrary.org


2009/3/11 Karen Williams <kwilli16 at aum.edu>


	A colleague of mine has asked that I pose this question. I know
what I would do, but I'm looking for a general consensus.

	 

	Here's the scenario:

	 

	Your patron loses an ILL book and you pay the lending library
for it.   A year and a half  later, the patron finds and returns the
book.  The book is still in useable condition, and according to the
lending library's catalog, they have not replaced the book.

	(BTW, the patron was NOT charged for the book)

	 

	So...my question is two-fold:

	 

	1. As a Borrower, what do you do?

	 

	2. As a Lender, what would you prefer that the Borrowing library
do?

	 

	Thanks in Advance,

	Karen

	 

	Karen Williams

	Interlibrary loan Librarian

	Auburn University at Montgomery (AAM)

	Montgomery, AL

	(334) 244-3445

	 

	"You want weapons?  We're in a library! Books - best weapons in
the world." -Dr. Who

	 


	_______________________________________________
	ILL-L mailing list
	ILL-L at webjunction.org
	http://lists.webjunction.org/mailman/listinfo/ill-l
	
	


-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.webjunction.org/wjlists/ill-l/attachments/20090312/d822b088/attachment.htm