[ILL-L] problems with pdf delivery

[Joe Ellison]

The problem isn't a virus that attacks pdfs, but one that takes advantage of
a security hole in Acrobat to attack your pc, and can be delivered within a
bogus pdf document. Adobe is supposed to be issuing a patch this Wednesday.
In the meantime, some IT departments have been recommending that people a)
set Adobe (full Acrobat and Acrobat Reader) to not open pdfs within a
browser window and b) turn off Javascript in both full Acrobat and Acrobat
Reader. It's entirely plausible that some IT departments are simply blocking
emails with pdf attachments. There are many references to this problem on
the net now. There's a good, fairly nontechnical explanation in the
Washington Post at
<http://voices.washingtonpost.com/securityfix/2009/02/attackers_exploiting_u
npatched.html>

 

Joe Ellison

Document Delivery and Digital Initiatives Assistant

Transportation Library, Northwestern Univ Library (OCLC = JCR)

1970 Campus Dr, Evanston, IL 60208-2300

voice: 847-491-8600, fax: 847-491-8601

j-ellison at northwestern.edu

http://www.library.northwestern.edu/transportation/

 

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]
On Behalf Of Sharon Weber
Sent: Monday, March 09, 2009 2:53 PM
To: 'Interlibrary Loan Listserv'
Subject: [ILL-L] problems with pdf delivery

 

Hello all,

Last week and now today, we have been noticing a problem with sending emails
with attachments. They come back as a delayed sending problem or on hold.
Our IT guys came today to try to fix it. They said there is a virus out
there that may attack PDF's and are awaiting a fix from Adobe. Has anyone
else had this problem?

 

Sharon Weber

Interlibrary Loan Assistant III
Porter Henderson Library
Angelo State University
Member, The Texas Tech University System
San Angelo, TX 76909
325-942-2154
Sharon.Weber at angelo.edu
These statements are mine and should not reflect on Angelo State University

From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]
On Behalf Of Jeanine Weber
Sent: Monday, March 09, 2009 2:43 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Journal of Shellfish Research

 

Betty,

We have this online. I can send the pdf attached to your email.  Our OCLC
symbol is EXQ for an OCLC request.  We do not charge.

Jeanine

2009/3/9 Tobias, Betty <btobias at richmond.edu>

A patron quickly needs pages 91-96 of vol. 27, 2008. She received it once
but page 92 was incomplete.

VRU can send an OCLC request and pay up to $25 IFM or invoiced.

Email address is ill at richmond.edu

Thanks.

 

Betty Tobias

ILL Library Associate

Boatwright Library

University of Richmond

Richmond, VA 23173

804-289-8787

btobias at richmond.edu


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-- 
************************************************
Jeanine Weber  /  Phone: 616-632-2128
Interlibrary Loan Coordinator & Public Services Assistant
Aquinas College  /  Fax: 616-732-4534
1607 Robinson Rd SE   /  OCLC: EXQ
Grand Rapids MI 49506
www.aquinas.edu/library

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