[ILL-L] "Not Received" status puzzle

[Avery Hicks]

Thanks! I'm hearing the same thing from others. We were thinking it  
might be something like that but couldn't find reference to it in any  
of the OCLC documentation we looked at.

Thanks everybody.

-Aver

Quoting MARINGER Cassie <cassiem at multcolib.org>:

> The date that's in the 'Returned' field is the date that the borrowing
> library updated the request to 'Not Received' status.
> I agree that it's misleading, and perhaps the wrong place for the date
> to appear, but that's what it is.
>
>
> Cassie Maringer, Senior Library Assistant, Interlibrary Loans
> Washington County Cooperative Library Services (OQX)
> 111 NE Lincoln St MS 58B, Hillsboro OR 97124-3036
> Phone: 503-988-5576  /  Fax 503-988-5221
> Email: cassiem at multcolib.org
>
>
> -----Original Message-----
> From: ill-l-bounces at webjunction.org
> [mailto:ill-l-bounces at webjunction.org] On Behalf Of Avery Hicks
> Sent: Tuesday, February 24, 2009 12:14 PM
> To: Interlibrary Loan Listserv
> Subject: [ILL-L] "Not Received" status puzzle
>
>
> We lent out an item to another library which they never received. The
> status of the request is "NOT RECEIVED." However, there is also a
> returned date. We searched our shelves and found the item.
>
> Is this what happens when the borrowing library eventually does
> receive the item that was previously on "not received" status, then
> returns it? I would have thought they would have to first change the
> status of the "not received" request to "received" before they system
> would let them return an item.
>
> Or, could we have generated a return date by updating the request to
> "complete" because it showed up back at our place in the mail? Again,
> I would not have thought the system would allow this sequence of steps.
>
> It's not a big deal...we have our item back. But this is the second
> time this has happened and we are curious as to how a "not received"
> item can have a return date.
>
> Thanks for any inspiration on this!
>
> Avery Hicks
> Reference Librarian
> Williamsburg Regional Library
> 7770 Croaker Road
> Williamsburg, VA 23188-7064
> (757)259-7720         www.wrl.org
> (757)259-7798(fax)    ahicks at wrl.org
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Avery Hicks
Reference Librarian
Williamsburg Regional Library
7770 Croaker Road
Williamsburg, VA 23188-7064
(757)259-7720         www.wrl.org
(757)259-7798(fax)    ahicks at wrl.org
********************************************************************