[ILL-L] "Not Received" status puzzle

[Michelle Kelley]

I believe this is when OCLC "returned" the request to you to let you know it
had not been received.  At least that is how I've interpreted it in the
past.

Michelle Kelley
ILL Associate
Van Wylen Library-Hope College
kelley at hope.edu
616-395-7794

On Tue, Feb 24, 2009 at 3:13 PM, Avery Hicks <ahicks at wrl.org> wrote:

> We lent out an item to another library which they never received. The
> status of the request is "NOT RECEIVED." However, there is also a returned
> date. We searched our shelves and found the item.
>
> Is this what happens when the borrowing library eventually does receive the
> item that was previously on "not received" status, then returns it? I would
> have thought they would have to first change the status of the "not
> received" request to "received" before they system would let them return an
> item.
>
> Or, could we have generated a return date by updating the request to
> "complete" because it showed up back at our place in the mail? Again, I
> would not have thought the system would allow this sequence of steps.
>
> It's not a big deal...we have our item back. But this is the second time
> this has happened and we are curious as to how a "not received" item can
> have a return date.
>
> Thanks for any inspiration on this!
>
> Avery Hicks
> Reference Librarian
> Williamsburg Regional Library
> 7770 Croaker Road
> Williamsburg, VA 23188-7064
> (757)259-7720         www.wrl.org
> (757)259-7798(fax)    ahicks at wrl.org
> ********************************************************************
>
>
>
>
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-- 
Michelle Kelley
ILL Associate
Van Wylen Library-Hope College
kelley at hope.edu
616-395-7794
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