[ILL-L] Limit to number of books a student can take out?

[Campbell, Heather]

I know that as a public library, we may be speaking of apples and
oranges here (as a Floridian, I insist on being the orange)--BUT we
oranges found that our customers have the free-for-all candy shop
reaction to WorldCat.  They want it all, but they don't have the time to
read everything they request or even the inclination to check everything
out. It would drive Circ staff -especially at our branches- (ummm)
bananas.  Customers would stand at the check-out desk and pick and
choose what they wanted to check out---- as the line behind them grew
ever larger and angrier. A lot of books were sent back unread- only (in
some cases) to be requested again.  Since ILL is not free, alot of time
and resources were wasted.  I did a survey and 10 was the median number
most public libraries chose as an active request limit. Our Library
Board approved the policy change.  ILLiad can enforce the limit for you,
so I set 10 as the limit when we went live with Borrowing.  We have had
a two or three of complaints over the 5 years we've had this limit, but
my staff has been grateful for the limits since Borrowing is the most
labor intensive part of the ILL process.  It helps morale to know that
all your work won't go for nought.
 

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library (OCLC:JPL)                    303 North
Laura Street
Jacksonville, Florida 32202
heatherc at coj.net  904-630-7017  VM:904-630-2985

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Document Delivery
Sent: Thursday, February 05, 2009 5:05 PM
To: Interlibrary Loan Listserv
Subject: [ILL-L] Limit to number of books a student can take out?



We have a class where some students are requesting 15-20 books
interlibrary loan. We have a policy of no more than ten ILL books
charged out to a patron at a time. Do other libraries have similar
policies or thoughts? Thanks,

 

Edward Helmrich 
ILL Office 
Ryan Library 
Iona College VXI 
914-633-2352 
docdelivery at iona.edu 

 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Becky Grinolds
Sent: Monday, February 02, 2009 12:27 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Re: Friday musings

 

When their items arrived, we send an email letting them know that it is
here and that we will hold it for 10 days.  On the 11th day we send the
item back or recycle the articles.  If there are charges from the
lending libraries they are put onto the patrons account.  Otherwise we
don't charge.

 

Becky Grinolds

Lewis Clark State College

Lewiston, ID

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Shirley R
Thomas/FS/VCU
Sent: Monday, February 02, 2009 9:07 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Re: Friday musings

 


I'm interested in knowing whether other libraries have a $2 fines for
items not picked up.   

We are considering doing this because we have over 30 returnables each
month that never get picked up.  We also have just as many or more
electronically delivered articles that the users never read. 


Shirley R. Thomas
Head, Resource Delivery Services
VCU Libraries
901 Park Avenue
Richmond, VA 23284-2033
Fax: 804-828-2260
Voice: 804-828-1706
https://illiad.library.vcu.edu/illiad/
<https://illiad.library.vcu.edu/illiad/>  

Sarah Lee <slee at mplonline.org> 
Sent by: ill-l-bounces at webjunction.org 

02/02/2009 10:40 AM 

Please respond to
Interlibrary Loan Listserv <ill-l at webjunction.org>

To

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Subject

[ILL-L] Re: Friday musings

 

 

 




Last year we instituted a $2 postage/handling charge for ILL's received
and
a $2         additional fine for items not picked up.  It worked
wonders!  



Sarah L. Lee                  
Technical Services Mgr.                                  
Mobile Public Library                                  
5555 Grelot Rd.                                                   
Mobile AL 36609
http://www.mplonline.org
                
e-mail slee at mplonline.org
ph. 251-340-8590                 




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