[ILL-L] OCLC Incommunicado!

[OCLC Resource Sharing]

Apologies for not being in touch more frequently.

There have indeed been a number of problems this week and as of 8:00
this morning we believe they have all been chased down and resolved. The
problems were due to some behind the scenes hardware and software
changes that took place over the weekend. 

Please consider subscribing to OCLC-Sharing-L at:
https://www3.oclc.org/app/listserv/. Sharing-l is only used for OCLC
announcements. All System Alerts are pushed out to Sharing-L
automatically as they're generated. We are working to automatically push
messages out to ILL-L, however since it's a discussion list there are
some technical hurdles.

If you continue to experience any problems with processing and printing
requests please contact OCLC Customer Support right away at
support at oclc.org or 1-800-848-5800.

Thanks
Christa Starck
OCLC Delivery Services



-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Mary Shelly
Sent: Thursday, February 05, 2009 9:38 AM
To: ill-l
Subject: [ILL-L] OCLC Incommunicado!

Hello fellow ILL'ers:
	I am chagrined to realize that there was NO communication from
OCLC  
after the disruption of our work systems yesterday.  I took a chance  
this AM on downloading pending requests.  There were a few glitches  
within the communication between my Stats package and WCRS but they  
were able to be resolved.
	Why were we not informed that we could TRY AGAIN??

	
Mary Shelly     ILL   at   LFM


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