[ILL-L] items not picked up

[Navratil, Heather]

After the item sits on our shelf for a few days, I send the patron an
email and say that items not picked up by a specific date are subject to
a handling fee. It helps a little, and for those who still do not pick
up their requests I add the fee to their record. 

Heather

 

Corette Library

Reference and Interlibrary Loan

Carroll College

1601N Benton Avenue

Helena Montana

(406)447-4343

 

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