[ILL-L] FW: [NETLIST-L] OCLC System Alert: WorldCat Resource Sharing Printing

[OCLC Resource Sharing]

OCLC System Alert

	
 

Posted: 2/4/2009 12:02:04 PM ET

 

WorldCat Resource Sharing Printing

 

Alert Status: Condition reported

 

Affected Services:
ILLiad
WorldCat
WorldCat Resource Sharing

 

Description: 
We are currently experiencing difficulties with printing in WorldCat
Resource Sharing. When printing is attempted an error message comes up
"An error occurred during the execution of this action".

Examples of this have been reported when selecting multiple categories
to print or when attempting to print Pending requests and selecting to
not put in process. In addition some requests have the following
message: 

"This is an ISO-ILL request. Please hit the ISO edit button. Further
work on this request must be done in WorldCat Resource Sharing." 

On multiple printing items it has been reported that printing single
categories resolves the problem.


We are currently investigating this issue

 

Update: 
ILLiad users may see errors in their Connection Manager logs related to
the inability to update requests. 

One such error, on attempting to update some lending requests, is
"Connection Manager Error: 210: DOM tree unavailable (set BuildDOM to
true and reparse)." 

Requests may download, and then, status in WorldCat Resource Sharing may
indicate that they are still at (or have returned to) Pending status.

________________________________

OCLC system alerts are posted to
http://www.oclc.org/support/systemalerts/default.asp

system_alerts at oclc.org is a post-only e-mail address. Please direct all
system alert inquiries to your Regional Service Provider
<http://www.oclc.org/contacts/regional/default.htm>  or call OCLC
Customer Support at 1-800-848-5800 (USA) or +1-614-793-8682.

Standard OCLC Service Hours

OCLC Connexion (including CatExpress, WebDewey), Z39.50 Cataloging,
WorldCat Selection, OCLC FirstSearch, WorldCat Resource Sharing,
WorldCat Collection Analysis, and OCLC Local Holdings Maintenance are
regularly available 24 hours, Monday through Sunday. OCLC occasionally
conducts maintenance on these systems, which is typically completed on a
Sunday from 2 am - 6 am ET. OCLC usually provides advance notice about
these maintenance periods.

Thank you,
OCLC Support
OCLC
6565 Kilgour Place, Dublin, OH 43017-3395
http://www.oclc.org/

 

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