[ILL-L] Re: Friday musings

[Document Delivery]

Our percentage is annoying but smaller, I would say 5-10%,

 

Edward Helmrich 
ILL Office 
Ryan Library 
Iona College VXI 
914-633-2352 
docdelivery at iona.edu 

 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Driscoll,Lori Lynn
Sent: Monday, February 02, 2009 12:18 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Re: Friday musings

 

I'd like to see a study on this. In our experience, we've noticed 30-40%
of items are not picked up. This holds true for items we've retrieved
from Storage for people, items that were recalled and are on hold, and
ILL. We've tried various notification methods including telephoning
individuals without impacting this. I'm wondering if there is a "1/3"
phenomenon?

 

Lori Driscoll

Access Support Services

University of Florida Smathers Libraries

PO Box 117025

Gainesville, FL 32611-7025

352.273.2524 / 352.392.6540 fax

ldriscoll at uflib.ufl.edu

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Shirley R
Thomas/FS/VCU
Sent: Monday, February 02, 2009 12:07 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Re: Friday musings

 


I'm interested in knowing whether other libraries have a $2 fines for
items not picked up.   

We are considering doing this because we have over 30 returnables each
month that never get picked up.  We also have just as many or more
electronically delivered articles that the users never read. 


Shirley R. Thomas
Head, Resource Delivery Services
VCU Libraries
901 Park Avenue
Richmond, VA 23284-2033
Fax: 804-828-2260
Voice: 804-828-1706
https://illiad.library.vcu.edu/illiad/
<https://illiad.library.vcu.edu/illiad/>  

Sarah Lee <slee at mplonline.org> 
Sent by: ill-l-bounces at webjunction.org 

02/02/2009 10:40 AM 

Please respond to
Interlibrary Loan Listserv <ill-l at webjunction.org>

To

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Subject

[ILL-L] Re: Friday musings

 

 

 




Last year we instituted a $2 postage/handling charge for ILL's received
and
a $2         additional fine for items not picked up.  It worked
wonders!  



Sarah L. Lee                  
Technical Services Mgr.                                  
Mobile Public Library                                  
5555 Grelot Rd.                                                   
Mobile AL 36609
http://www.mplonline.org
                
e-mail slee at mplonline.org
ph. 251-340-8590                 




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