[ILL-L] Re: (charging for abandoned items) Friday musings

[Campbell, Heather]

As a public library, we don't charge.  Any monies would go to the city, not to the library. It's not a huge problem in most locations or with most customers.  If it becomes one, I may need to go through Administration for a policy change request. 


Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library (OCLC:JPL)                    303 North Laura Street
Jacksonville, Florida 32202
heatherc at coj.net  904-630-7017  VM:904-630-2985


-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Sonja Timmerman
Sent: Monday, February 02, 2009 12:20 PM
To: Interlibrary Loan Listserv
Subject: [ILL-L] Re: (charging for abandoned items) Friday musings


I work in a small academic library and we deal with end-of-term deadlines for projects.  While I wouldn't say we have a large problem with items not being picked up, I sympathize with the situation.

Just out of curiosity, for those academic institutions that do charge, how do you handle patron requests that arrive after the material is no longer needed?

Thanks,

Sonja R. Timmerman
Document Delivery Specialist
Gustavus Adolphus College
Folke Bernadotte Memorial Library
800 W. College Ave.
St. Peter, MN  56082
507.933.7564
stimmer2 at gustavus.edu




Dina Carmy wrote:
> Good afternoon,
>
> We have a charge of $5.00 fine for each item that is not picked up by certain date. We had no choice because it takes a lot of manpower and money to obtain the ILL materials for our patrons.
>
> Thank you.
>
> Dina Carmy
> Head of Reserves
> The College of New Jersey
> ----- Original Message -----
> From: "Shirley R Thomas/FS/VCU" <srthomas at vcu.edu>
> To: "Interlibrary Loan Listserv" <ill-l at webjunction.org>
> Sent: Monday, February 2, 2009 12:07:29 PM GMT -05:00 US/Canada 
> Eastern
> Subject: Re: [ILL-L] Re: Friday musings
>
>
>
> I'm interested in knowing whether other libraries have a $2 fines for 
> items not picked up. Â
>
> We are considering doing this because we have over 30 returnables each month that never get picked up. Â We also have just as many or more electronically delivered articles that the users never read. 
>
>
> Shirley R. Thomas
> Head, Resource Delivery Services
> VCU Libraries
> 901 Park Avenue
> Richmond, VA 23284-2033
> Fax: 804-828-2260
> Voice: 804-828-1706
> https://illiad.library.vcu.edu/illiad/
>
>
> Sarah Lee <slee at mplonline.org>
> Sent by: ill-l-bounces at webjunction.org
>
> 02/02/2009 10:40 AM
> Please respond to
> Interlibrary Loan Listserv <ill-l at webjunction.org>
> 	
> To 	ill-l at webjunction.org 
>
> cc 	
>
> Subject 	[ILL-L] Re: Friday musings 
> 	
>
>
>
> Last year we instituted a $2 postage/handling charge for ILL's 
> received and a $2 Â  Â  Â  Â  additional fine for items not picked up. 
> Â It worked wonders! Â
>
>
>
> Sarah L. Lee                  Technical Services Mgr.       
>                            Mobile Public Library       
> Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â
> 5555 Grelot Rd. Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  Â  
>              Mobile AL 36609 http://www.mplonline.org       
> Â  Â  Â  Â  Â e-mail slee at mplonline.org ph. 251-340-8590 Â  Â  Â  Â  Â  
> Â  Â  Â
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