[ILL-L] Max days pending request at single inst?

[Ledja Cullen]

Nathan, 
 
Do you mean how long will it sit in OCLC until moving on to the next lender or do you mean what is the ILL standard?
 
The RUSA ILL Code for the United States (5.4) says that it is the responsibility of a supplying library to "...act promptly on all requests."  It also says, "Some ILL messaging systems such as OCLC and DOCLINE have built-in time periods after which requests will either expire or be sent to another institution.  The supplying library should respond before this time expires rather than allow requests to time-out." 
 
Maybe the supplying library that is sitting on your request is on holiday?  Difficult when there is no contact info. or dates for non-supplying designated.  I'd just start the request over and leave that library out of the string of possible lenders. 
 
Ledja Cullen, MLIS
Reference & Evening Services Librarian
Interlibrary Loans & Course Reserves
Golden Gate University - Law Library
536 Mission Street
San Francisco, CA 94105
Tel: (415) 442-6689
Fax: (415) 512-9395
Email: lcullen at ggu.edu 
http://www.ggu.edu/lawlibrary 


>>> "Nathan  Hosburgh" <nhosburg at fit.edu> 12/15/2009 11:30 AM >>>

What is the max days a request should be pending at a lending institution?  I have an institution that was first in the string and it looks as though the request has been sitting there for 5 days now.  No contact info available via OCLC policies directory. 
 
Thanks,
 
Nathan Hosburgh, MLIS
Document Delivery Librarian
Evans Library 
Florida Institute of Technology
150 W. University Blvd.
Melbourne, FL 32901
(321) 674-7540
nhosburg at fit.edu 
 
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