[ILL-L] Friday Rants: Renewals, Not Yet Published books, Ignoring Recalls, Requests w/o OCLC numbers

[MARINGER Cassie]

In our library, OCLC holdings are added at the same time as the MARC
record is downloaded from OCLC into our local catalog. Having an
"on-order" status title in our catalog allows patrons to place holds on
the title in advance.
>From an ILL perspective, yes -- it's a hassle to have to reply "No - On
Order" to lots of ILL requests.  But, from a local circulation
perspective, it's good service to our patrons.
 

Cassie Maringer, Senior Library Assistant, Interlibrary Loans 
Washington County Cooperative Library Services (OQX) 
111 NE Lincoln St MS 58B, Hillsboro OR 97124-3036 
Phone: 503-988-5576  /  Fax 503-988-5221 
Email: cassiem at multcolib.org 

	-----Original Message-----
	From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Corinne Nyquist
	Sent: Friday, December 11, 2009 11:21 AM
	To: Interlibrary Loan Listserv
	Subject: Re: [ILL-L] Friday Rants: Renewals, Not Yet Published
books, Ignoring Recalls, Requests w/o OCLC numbers
	
	
	Why do libraries add their symbol to the OCLC record when
ordering a book?  Do they realize the problems they cause for ILL.
Corinne Nyquist, SUNY NP
	
	
	----- Original Message -----
	From: "Bell Jacobsen" <Bell.Jacobsen at state.sd.us>
	To: ill-l at webjunction.org
	Sent: Friday, December 11, 2009 11:55:56 AM GMT -05:00 US/Canada
Eastern
	Subject: Re: [ILL-L] Friday Rants: Renewals, Not Yet Published
books, Ignoring Recalls, Requests w/o OCLC numbers
	
	

	 

	-----Original Message-----
	From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Campbell, Heather
	Sent: Friday, December 11, 2009 10:46 AM
	To: Interlibrary Loan Listserv
	Subject: [ILL-L] Friday Rants: Renewals, Not Yet Published
books,Ignoring Recalls, Requests w/o OCLC numbers

	 

	Still fairly early in the day, I was hit -one after another- by
ILL pet peeves:

	 

	*         A library asked for a renewal (we lend for 60 days so
we don't renew; this is highlighted on all labels and paperwork) for
books that aren't due until 1/18/2010. 

	*         A library wanted us to lend them a book that won't be
published until next year.  Asking for 2010 books has been happening
since June of this year.

	*         We recall overdue books starting when they are a week
or more overdue. I'm still astounded by the percentage of overdues that
make invoice stage where no one at the borrowing libraries has responded
to the recall notices.  Does anyone pay attention to recall notices?

	*         A library requested sheet music.  All the info we
received was the name of the very prolific composer and the title Piano
Concerto. No OCLC number was given. How do they know we own this? Or is
this a 'fishing expedition"?

	*         We send conditionals to libraries who have
longstanding overdues explaining that we can't loan them any more books
until the overdues are cleared up.  Yet they keep sending requests. No,
these aren't Direct Requests; our symbol is listed twice.

	 

	Can anyone enlighten me? Any rationale you can come up with for
any of these situations?

	 

	Heather Campbell, Senior Librarian

	Manager- Interlibrary Loan 

	Jacksonville Public Library (JPL)

	303 North Laura Street

	Jacksonville, FL 32202-3505 heatherc at coj.net  (904) 630-2986

	 


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