[ILL-L] Friday Rants: Renewals, Not Yet Published books, Ignoring Recalls, Requests w/o OCLC numbers

[Campbell, Heather]

Pfui

 

Heather Campbell, Senior Librarian

Manager- Interlibrary Loan 

Jacksonville Public Library (JPL)

303 North Laura Street

Jacksonville, FL 32202-3505 heatherc at coj.net  (904) 630-2986

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Peterson, Kim A.
Sent: Friday, December 11, 2009 12:01 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] Friday Rants: Renewals, Not Yet Published
books,Ignoring Recalls, Requests w/o OCLC numbers

 

If they send you a "Thank you" form, you know, one of those mass printed
impersonal pieces of paper included when the book is returned, will that
make up for it?

 

:)

 

Kim Peterson

St. Louis Public Library

	-----Original Message-----
	From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org]On Behalf Of Campbell, Heather
	Sent: Friday, December 11, 2009 10:46 AM
	To: Interlibrary Loan Listserv
	Subject: [ILL-L] Friday Rants: Renewals, Not Yet Published
books,Ignoring Recalls, Requests w/o OCLC numbers

	Still fairly early in the day, I was hit -one after another- by
ILL pet peeves:

	 

	*	A library asked for a renewal (we lend for 60 days so we
don't renew; this is highlighted on all labels and paperwork) for books
that aren't due until 1/18/2010. 
	*	A library wanted us to lend them a book that won't be
published until next year.  Asking for 2010 books has been happening
since June of this year. 
	*	We recall overdue books starting when they are a week or
more overdue. I'm still astounded by the percentage of overdues that
make invoice stage where no one at the borrowing libraries has responded
to the recall notices.  Does anyone pay attention to recall notices? 
	*	A library requested sheet music.  All the info we
received was the name of the very prolific composer and the title Piano
Concerto. No OCLC number was given. How do they know we own this? Or is
this a 'fishing expedition"? 
	*	We send conditionals to libraries who have longstanding
overdues explaining that we can't loan them any more books until the
overdues are cleared up.  Yet they keep sending requests. No, these
aren't Direct Requests; our symbol is listed twice. 

	 

	Can anyone enlighten me? Any rationale you can come up with for
any of these situations?

	 

	Heather Campbell, Senior Librarian

	Manager- Interlibrary Loan 

	Jacksonville Public Library (JPL)

	303 North Laura Street

	Jacksonville, FL 32202-3505 heatherc at coj.net  (904) 630-2986

	 

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