[ILL-L] To Rant on Thursday or not to rant

[Camenga, John]

Folks,
I definitely inhabit a glass house in ILL land so pitching rocks is usually not my style.
However, I just turned down a request for Pat Conroy's latest, "South of Broad" from a state clearing house so you are telling me no one there has this?
If i accepted the request, the borrower would hold place number 902.
 
We do lend new items but they have to be available
I can also accept the need to please a persistent customer. My wife, a branch manager, has had a  customer request a title held by only two libraries both European and nonlenders. When told this the customer said "well, can you please try?"
 
end of rant and back to our regularly scheduled programming
 
John F. Camenga , Interlibrary Loan Librarian
Public Library of Charlotte & Mecklenburg County
 310 North Tryon Street
 Charlotte, NC 28202
  704-416-0101 Voice
 704-416-0130 FAX
 jcamenga at plcmc.org 
 

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