[ILL-L] WCRS SLOW RESPONSE

[Campbell, Heather]

I don't know if this is tied in to WCRS or not, but I've noticed using
ILLiad for Borrowing in the afternoons that sometimes our Constant Data
doesn't automatically populate the form resulting in those cheery yellow
highlight prompts I've come to dread.  Some times clicking on Constant
Data in the toolbar populates the field but more often I have to back
out of the transaction, put it back into the queue and try it again.
Sometimes it takes 2 or 3 times of doing this before the Constant Data
appears.
 
OCLC should pay for the dental bills resulting from all the teeth
gnashing.  ;>)
 

Heather Campbell
Special Services ~ Interlibrary Loan and Books By Mail
Jacksonville Public Library (OCLC:JPL)                    303 North
Laura Street
Jacksonville, Florida 32202
heatherc at coj.net  904-630-7017  VM:904-630-2985

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Susan Mattern
Sent: Wednesday, April 29, 2009 10:59 AM
To: ill-l at webjunction.org
Subject: Re: [ILL-L] WCRS SLOW RESPONSE


WCRS has been very slow here lately. It is frustrating...
OCLC has an alert for this problem on their alert page.
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Susan Mattern                                  
Interlibrary Loan Librarian                   
Lehigh Carbon Community College     
4750 Orchard Road              
Schnecksville, PA  18078                 
 
Email:  smattern at lccc.edu
Phone:  610-799-1163
Fax:  610-799-1529
OCLC:  LCY
http://www.lccc.edu/library
 


>>> breedlov at lasalle.edu 4/29/2009 10:25 AM >>>


Reality check!  I hope it's not just us here at La Salle, but since last
week we have been dealing with very slow response time from WCRS.  It
takes forever to enter numbers when batch updating and when going back
and forth between items and screens and functions-and everything.  I
know OCLC sent out a notice either last Thursday or Friday about the
slow response, but I haven't seen anything so far about a resolution to
the problem-which still exists.  Sorry to vent, but this slowness
affects our productivity.

 

W. Stephen Breedlove

Reference Librarian/Interlibrary Loan Coordinator

La Salle University Library

breedlov at lasalle.edu

215-951-1862

 

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