[ILL-L] Looking for fill-rate benchmarks

[Butler, Margaret]

Dear Barbara,
If you wouldn't mind sharing answers you receive to this question, I
would appreciate it.

Thanks,
 
Meg
 

Meg Butler

Reference Librarian

New York Law School

212-431-2148

 

 


________________________________

	From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Barbara Schoenfield
	Sent: Monday, April 27, 2009 4:31 PM
	To: ill-l at webjunction.org
	Subject: [ILL-L] Looking for fill-rate benchmarks
	
	

	Can anyone share benchmarks, averages, or best practice
recommendations for lending and borrowing fill rates?  The only one I've
come across was from a mid-90's ARL study.  I know that NCES and ACRL
surveys provide data to determine lending/borrowing rates, but I'm
wondering about filled/requested rates.  I'm trying to determine a
reasonable rate of increase as one of the measures by which to assess
ILL performance following ILLiad implementation.  

	 

	Thanks for your suggestions,

	 

	Barbara  

	 

	________________________________

	Barbara Schoenfield, MSW, MLIS

	Interim University Librarian

	Roosevelt University Library

	430 S. Michigan

	Chicago, IL  60605

	Phone: 312.341.3652
	Fax: 312.341.2425

	_______________________________

	 

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