[ILL-L] Articles updated to Loans in Clio

[Document Delivery]

We update it to RecCopy, when it warns us that there's a due date we say
to do it anyway, then we remove the due date in the Clio record, then we
send it to OCLC, then we update the OCLC record from Received to
Returned.

 

We do use Clio to get Docline items as well as OCLC items.

 

Edward Helmrich 
ILL Office 
Ryan Library 
Iona College VXI 
914-633-2352 
docdelivery at iona.edu 

 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of April Younglove
Sent: Tuesday, April 14, 2009 5:14 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Articles updated to Loans in Clio

 

What status are you updating an article request to in Clio when this
happens?  Do you use Clio to request from OCLC only or also from
Docline?

 

April Younglove

Technical Services Specialist

503-413-7448

ayoungl at linfield.edu

 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Klump, Holly
Sent: Monday, April 13, 2009 12:14 PM
To: Interlibrary Loan Listserv
Subject: [ILL-L] Articles updated to Loans in Clio

 

Hello,

 

Just to set the scene, we use Clio.

 

I have been noticing a problem that seems more of a recent one.

 

If I request an article, occasionally I will update this in Clio but I
get a message that says this "request contains a due date, do you still
want to update?"  I click yes, but I'm wondering where this error
occurs.

 

It could be me and my own carelessness, though I have been more careful
that I have been requesting a copy, not an article, since noticing this
problem.

 

Or could this be happening on the lending library side, perhaps they are
updating to "sent loan"?  

 

I'm just trying to figure out this problem b/c more than anything, its
an annoyance to get an auto-generated overdue notice for an article.  L 

 

Any ideas?

 

Holly

HF9  

 

 

Holly Klump

ILL Coordinator

 

Rivier College

Regina Library

603.897.8255

P Green is Good!

 

 

 

 

 

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