[ILL-L] Articles updated to Loans in Clio

Klump, Holly hklump at rivier.edu
Mon Apr 13 15:14:05 EDT 2009


Hello,

Just to set the scene, we use Clio.

I have been noticing a problem that seems more of a recent one.

If I request an article, occasionally I will update this in Clio but I get a message that says this "request contains a due date, do you still want to update?"  I click yes, but I'm wondering where this error occurs.

It could be me and my own carelessness, though I have been more careful that I have been requesting a copy, not an article, since noticing this problem.

Or could this be happening on the lending library side, perhaps they are updating to "sent loan"?

I'm just trying to figure out this problem b/c more than anything, its an annoyance to get an auto-generated overdue notice for an article.  :(

Any ideas?

Holly
HF9


Holly Klump
ILL Coordinator

Rivier College
Regina Library
603.897.8255
P Green is Good!





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