[ILL-L] OCLC's IFM: Can we verify beforehand?

[GayLynn Burchett]

I do not participate in IFM & I do not put IFM in the maxcost.

GayLynn Burchett >^..^<
.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-
Systems Librarian
Avera McKennan Library-MKE
800 E 21st St
PO Box 5045
Sioux Falls SD 57117-5045
 
phone: (605) 322-8476
fax: (605) 322-8480
 
http://www.avera.org
 
"Look No Further" 
 
P Please consider the environment before printing this e-mail 

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Dale Colston
Sent: Thursday, April 09, 2009 12:45 PM
To: ill-l at webjunction.org
Subject: [ILL-L] OCLC's IFM: Can we verify beforehand?

Dear Colleagues:
 
While we do not charge for loans, we charge a small amount for
photocopies provided to requestors that are out of state.
 
Last week, we sent two photocopied OCLC  requests to a NC public
library.  Each request indicated an amount in the "Maximum Cost" field.
We made the copies, charged the appropriate amount and faxed the copies
to the library.
 
About a week later, I received two (personal) checks from that
library's'  PATRONS.  I immediately called the library informing them
that the IFM fee  had been collected when I "shipped" the copies.  I
would return the checks so that I wouldn't'  be paid twice,
 
The NC librarian told me that they DID NOT participate in OCLC's IFM
and that the checks were in fact payment for the photocopies.  She
indicated an amount  in the "Maximum Cost" to merely indicate the
maximum amount that the patron was willing to spend.  
 
I explained to her that since she'd indicated an IFM amount, I believed
that our IFM account had been paid.  She said that her library did not
have IFM capabilities and that they expected to participate in IFM
shortly.
 
How can I verify if a "Maximum Cost" is in fact IFM?  Sometimes a
library will indicate "IFM", others don't.  I really don't want to call
each library beforehand and don't always have time to prepare invoices
for those who don't participate.
 
Thanks in advance.
 
Yours truly,
Dale Colston
 
=====================================
Dale E. Colston, Esq.  
dcolston at npl.org
Principal Librarian
Interlibrary Services & Circulation Department
The Newark Public Library (NPL)
5 Washington Street, 2nd floor
Newark, NJ   07102
M-F, 9a-5p
V: 973.733.7768  F:973.733.5648   



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