[ILL-L] What's with genealogy, anyway??

[Richard Samford]

    Ok,  I'd REALLY like to have a definitive answer from "those in the 
no".

    I've tried to fill a number of genealogy requests lately.  I know 
these items are generally non circulating.  I'm not trying to borrow 
these item, I'm asking for photocopies.  In fact, I usually add 
[Requesting Photocopies] after the title, and state what I need copied 
in the Borrowing Notes.

    Many, many libraries update the requests to "No-Non Circulating".   
I'm asking plainly for photocopies.

    Several of these are being auto deflected. Why do libraries auto 
deflect genealogy?  I'm pretty sure those who have and those who need 
know how things work.  Is there another way, not listed in their 
policies, that they prefer to take in requests??  If genealogy is 
listed  as non-circulating in the Policies Directory, shouldn't there 
also be some way of letting us know that photocopying is off of the 
table as well??  Do I pick up the phone??

    This is very frustrating, and impossible to explain to my patrons. 
Can someone pu-lease tell me why this is such a standard way of replying 
to genealogy requests?

-- 
Richard Samford            | samford at pittstate.edu 
Interlibrary Loan          | voice:  (620)235-4890 
Leonard H. Axe Library     | fax:   620/235-4090 
Pittsburg State University | http://library.pittstate.edu/ 
Pittsburg, KS   66762-5889 | OCLC:  KFP