[ILL-L] Reasons for No

[Beth Willis]

May I comment from the borrower's perspective?
 
If we see that the reason for no is "in use/on loan" that tells us that
the library actually OWNS the item and if we can't get it elsewhere,
perhaps if we try again in 3-4 weeks we might be able to get the
material.
 
If we see the reason for no is "not on shelf/missing," we interpret that
to mean the item is NOT available and if the request goes unfilled we
won't try that library again.
 
So, it makes a difference to the borrower how you respond. Accurate
reasons for no are appreciated.  :-)
 
 
Beth Willis, MLS
ILL Department Head
bwillis at mcpl.lib.mo.us <blocked::mailto:bwillis at mcpl.lib.mo.us> 
Phone: (816) 521-7231
Mid-Continent Public Library (CMI)
http://www.mcpl.lib.mo.us <blocked::http://www.mcpl.lib.mo.us/> 
Unless explicitly attributed, the opinions expressed are personal.
 

________________________________

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Jones, Alison R.
Sent: Wednesday, September 03, 2008 10:21 AM
To: Interlibrary Loan Listserv
Subject: [ILL-L] Reasons for No



Quick question for any other non-automated libraries out there... When a
book is not on the shelf, are you using "not on shelf/missing" or "in
use/on loan"? - I'm certainly not going to go look through the
circulation cards just to see if a book really is "missing" or if its
"on loan" when the just of the matter is that its not there for us to
loan it either way.

 

Alison

 

Alison Jones

Public Services Librarian

Baptist College of Florida

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.webjunction.org/wjlists/ill-l/attachments/20080903/93a7218a/attachment.htm