[ILL-L] ArieLVIS in the affiliation field

[Document Delivery]

You might call them and ask if the affiliation on their order is
correct, 

 

Edward Helmrich 
ILL Office 
Ryan Library 
Iona College VXI 
914-633-2352 
docdelivery at iona.edu 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Sue Gagnon
Sent: Thursday, October 09, 2008 9:32 AM
To: ill-l at webjunction.org
Subject: [ILL-L] ArieLVIS in the affiliation field

 

Hi everyone, 

I have a question concerning the Affiliation field in OCLC.  We just
filled a copy request for a library that has ArieLVIS in their
Affiliation field.  However, they are neither members of LVIS, nor are
they on the ArieLVIS holdings group at
http://www.illweb.org/index.php/ArieLVIS.  Also, they do not have any
copy or loan polices entered in the Policies Directory.  Their request
has a maxcost of $0.

We filled the request because we saw ArieLVIS in the affiliation field.
When I went to update their library information in Clio, I checked to
see what their Policies Directory indicated and there saw that they are
not an LVIS library.  We charge what other libraries charge, and so I am
not sure how to handle future requests from this library.  Like I said
we already filled this request, and their maxcost is $0, so we will not
charge them.

I feel it is untruthful for them to have ArieLVIS in their affiliation
field.  If it had not been there, I would have checked the Policies
Directory prior to filling the request.

I am curious to know how others would have responded to this situation.
Would you handle it differently the what I did?

Sincerely, 
Sue 

Susan E. Gagnon                                 
Geisel Library - ILL                                    
Saint Anselm College                                    
100 Saint Anselm Drive                          
Manchester, NH  03102 
sgagnon at anselm.edu 
Tel: 603 641-7303 
Fax: 603 641-7345 
OCLC Symbol: SAC 
Docline Symbol: NHUGLS 

 

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