[ILL-L] ArieLVIS in the affiliation field

[Sue Gagnon]

Hi everyone,

I have a question concerning the Affiliation field in OCLC.  We just
filled a copy request for a library that has ArieLVIS in their
Affiliation field.  However, they are neither members of LVIS, nor are
they on the ArieLVIS holdings group at
http://www.illweb.org/index.php/ArieLVIS.  Also, they do not have any
copy or loan polices entered in the Policies Directory.  Their request
has a maxcost of $0.

We filled the request because we saw ArieLVIS in the affiliation field.
When I went to update their library information in Clio, I checked to
see what their Policies Directory indicated and there saw that they are
not an LVIS library.  We charge what other libraries charge, and so I am
not sure how to handle future requests from this library.  Like I said
we already filled this request, and their maxcost is $0, so we will not
charge them.

I feel it is untruthful for them to have ArieLVIS in their affiliation
field.  If it had not been there, I would have checked the Policies
Directory prior to filling the request.

I am curious to know how others would have responded to this situation.
Would you handle it differently the what I did?

Sincerely,
Sue

Susan E. Gagnon					
Geisel Library - ILL					
Saint Anselm College					
100 Saint Anselm Drive				
Manchester, NH  03102
sgagnon at anselm.edu
Tel: 603 641-7303
Fax: 603 641-7345
OCLC Symbol: SAC
Docline Symbol: NHUGLS


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