[ILL-L] ILL for format preference?

[Megan Bayonet]

I always start by alerting the patrons to the fact that we have the title as
an e-book and linking them to our tutorial on how to use e-books.  I've
found that many of them request another format because they can't figure out
how to access/use the e-book.  If they come back at that point and say they
still want the item in print we'll order it.  So I guess we gently
discourage the practice but ultimately capitulate. 


Megan Bayonet
Interlibrary Loan Coordinator
mbayonet at mbc.edu
540-887-7317

-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org]
On Behalf Of Nora Allred
Sent: Tuesday, October 07, 2008 9:15 AM
To: Interlibrary Loan Listserv
Subject: [ILL-L] ILL for format preference?

Hi All,

In the past we have requested print copies of books that we have access to
in electronic format as a courtesy to our patrons who prefer the print copy.
This has happened infrequently.  But as our subscriptions to e-books grow I
can see an increase in such requests.  

Do any of you request material you already own based on format preference?
Do you have a stated policy for or against such a practice?  

TIA for your comments/thoughts.

Nora

------
Nora Allred
Head of Access Services
J. R. Van Pelt & Opie Library
Michigan Technological University
1400 Townsend Drive
Houghton, MI 49931
906/487-3208
nsallred at mtu.edu


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