[ILL-L] Quick Clarification - IFM Charges and OCLC Status

[Britt, Kathy]

Another option is that as long as the request is still in SHIPPED status, the lender can remove the IFM charges.  This can be done at any time prior to the borrower updating to RECEIVED.

Kathy


From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of MARINGER Cassie
Sent: Thursday, November 20, 2008 2:10 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Quick Clarification - IFM Charges and OCLC Status

An IFM charge is incurred when the item is updated to 'received' by the borrower.

A request can be deleted from 'shipped' status without a 'received' update. The lender can update it to 'recalled' and then 'complete'.  This would delete the request without the IFM charge going through.



Cassie Maringer, Senior Library Assistant, Interlibrary Loans
Washington County Cooperative Library Services (OQX)
111 NE Lincoln St MS 58B, Hillsboro OR 97124-3036
Phone: 503-988-5576  /  Fax 503-988-5221
Email: cassiem at multcolib.org
-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Volk, Carrie Ann
Sent: Thursday, November 20, 2008 10:59 AM
To: ill-l at webjunction.org
Subject: [ILL-L] Quick Clarification - IFM Charges and OCLC Status
Could someone on this wonderful list please refresh my memory?

An IFM charge is posted when:
1.       An item is updated to "Shipped" by the lender
2.       An item is updated to "Received" by the borrower

Reason for the question - a lender says "Yes" by accident - but once an item is Shipped in OCLC, you must (unless someone knows a trick and would like to share) receive the request before you can delete it. Thanks for the assistance.

Regards,

Carrie A. Volk
Coordinator of Interlibrary Loan/Reference Librarian
Ida Jane Dacus Library
Winthrop University
Rock Hill, SC
(803) 323-2195
volkc at winthrop.edu


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