[ILL-L] Canvas Mailing Bags... The sequel!

[Blair, Robin R (Elizabethtown)]

where is the best place (cheapest as well) to purchase these bags

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From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of aslill, aslill (EED sponsored)
Sent: Monday, November 17, 2008 12:52 PM
To: Interlibrary Loan Listserv
Subject: RE: [ILL-L] Canvas Mailing Bags... The sequel!

I've found over the years that they all eventually return home to roost, although I have a lot of bags, so I don't have an exact count at any given time. Sometimes I get them mailed back empty because the borrower forgot and mailed the item in their own packaging. Yesterday I got two books back from the same borrower in a priority box, and the two book bags, mailed back from the same lender, in a separate package. That seems like a lot of trouble to go to, but I figure they packed up the books, noticed the bags, and threw them in a separate package. Anyway, just know it will never work 100% of the time.

Cordially,
Becky Orford

Interlibrary Loan
Alaska State Library
P. O. Box 110571
Juneau, AK  99811-0571

e-mail: aslill at alaska.gov<mailto:aslill at alaska.gov>


http://library.state.ak.us<http://library.state.ak.us/>

Interlibrary Loan
Alaska State Library
P. O. Box 110571
Juneau, AK  99811-0571

e-mail: aslill at alaska.gov<mailto:aslill at alaska.gov>

907-465-2942, Freya Anderson, Librarian
907-465-1317, Becky Orford, Library Assistant

Fax:  907-465-2665

http://library.state.ak.us<http://library.state.ak.us/>

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From: ill-l-bounces at webjunction.org on behalf of Rosenfeld, Jennifer
Sent: Fri 11/14/2008 2:41 PM
To: ill-l at webjunction.org
Subject: [ILL-L] Canvas Mailing Bags... The sequel!

Hi everyone,

It has been almost 2 months since we started using our canvas mailing bags.  For the most part, it is working out great.  It saves time and energy as well as envelopes!

My problem is that we have already had 5 items returned to us MINUS our mailing bag.  I have succeeded in getting two back, have one promised to be on the way, one is being searched for, and one library doesn't return my phone calls.  Since we only bought 35 bags (but I recently ordered another 20), losing 5 slows us down.  I didn't send out one item this week because I didn't have any bags and didn't want to go and purchase an envelope.

I include instructions for canvas bag return with the ILL item..... on fluorescent gold paper.  I tape a zip tie to the paper.  I have notes in our constant data that print out with every record saying "please return our canvas mailing bag!" but we're still not getting them all back!

I realize that some of this may be due to students boxing up ILL returns.  I know some of our students, when faced with a situation that is one iota different from the situations they have been trained to handle just cannot fathom what to do.

My question is, what would make it even MORE CLEAR to you, as borrowing libraries, and to your student employees that they NEED TO RETURN OUR ITEMS IN THE BAG!!!!!!

I'm just a little frustrated, because this time-saver is now leading to multiple "where is our bag?" phone calls.  Any assistance would be appreciated.  It should also be noted that the majority of libraries who borrow from us are returning items perfectly, and we really appreciate you doing so!  Thanks!

-Jenny

/%/%/%/%/%/%/%/%/%/%/%/%/%/%/%
Jenny Rosenfeld
Systems Librarian
Woodbury University Library
7500 Glenoaks Blvd.
Burbank, CA 91510-7846
818-252-5202
jennifer.rosenfeld at woodbury.edu
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