[ILL-L] Ejournal deflections (was: OCLC SEARCHING)

Thu Nov 6 10:02:20 EST 2008

Hi,
     another method is to sort these out from the cataloging end. We use
"computer file" bib records for e-journals and aggregate database journals
we can't copy out for ILL and deflect these.

~Joe
-- 
Joe Augustin
Interlibrary Loan & E-Serials
Earlham College (IEC)
(765) 983-1307
ill at earlham.edu


2008/11/6 Susan Morris <smorris at uga.edu>

>  Dear Miko, Kathy, and all,
>
> If OCLC can come up with a sorting mechanism that would be great. Also,
> some lucky people are using ERMS where they can handily consult what is
> a title  permissible for ILL copying and what is not.
>
> However, it still boils down to "How accurate is your information about
> your contracts in those ERMS or lists." In our library as each package
> (Wiley, InformaWorld, Elsevier etc.)  of electronic titles (which usually
> includes at least over 100 titles, if not 100's of titles)  is periodically
> renegotiated,  individual titles included in the package are added or
> dropped. Unless somebody on your staff is meticulously (neurotically)
> keeping up with changes and where that information is posted for the rest of
> your users, all sorts of aberrations come up as we as ILL lenders (and also
> our local users) try to access full-text. While access to full-text articles
> is generally wonderful, it is unfortunately not always a snap to deal with.
>
> Thanks for sharing your info,
> Susan (GUA)
>
> ----- Original Message -----
> *From:* Francis, Michiko <FrancisM at evergreen.edu>
> *To:* Interlibrary Loan Listserv <ill-l at webjunction.org>
> *Sent:* Wednesday, November 05, 2008 3:57 PM
> *Subject:* RE: [ILL-L] Ejournal deflections (was: OCLC SEARCHING)
>
> Susan, Kathy and all,
>
>  I too agree with Kathy for not auto-deflect to e-journal. However for an
> example, we subscribe Academic Search Complete  which we can't use for ILL.
> I asked OCLC to see if we can sort by vendor/publisher when we choose to
> auto-deflect, but they don't have that feature. Though OCLC said  they'll
> put it in the future upgrade.  I don't know which upgrade, but it'll cutting
> down our processing time.
>
> Best,
>
>
> *Miko Francis*
> *The Evergreen State College Library*
> *Interlibrary Loan*
> *2700 Evergreen Parkway NW*
> *Olympia, WA 98505*
> *360-867-6499  Fax: 360-867-6688*
> *Odyssey: 192.211.16.33/ever*
> *Ariel: 192.211.20.49*
> *e-mail: francism at evergreen.edu*
> *OCLC symbol: ESR*
>
> -----Original Message-----
> *From:* ill-l-bounces at webjunction.org [mailto:
> ill-l-bounces at webjunction.org]*On Behalf Of *Britt, Kathy
> *Sent:* Wednesday, November 05, 2008 10:13 AM
> *To:* Interlibrary Loan Listserv
> *Subject:* RE: [ILL-L] Ejournal deflections (was: OCLC SEARCHING)
>
>  Susan,
>
> We at Emory (EMU) do exactly the same thing.  I see no reason to
> auto-deflect ejournal article requests because more and more we find that we
> are, in fact, able to provide ILL articles from ejournals.  There are many
> exceptions, as you point out (all GALILEO ejournals, for example), but
> having a blanket deflection would be a disservice to our ILL partners.
>
>
>
> When we get a request for an ejournal article, we look at our permissions
> first before saying "no."  Many ejournal providers (such as Elsevier) now
> allow ILL use of their ejournals, so we are developing a list of "yes" and
> "no" providers, making it easier to identify potential articles that can be
> supplied via ejournals.  In fact, we have made supplying ejournal articles
> our first option, and scanning articles from print our second option.
>
>
>
> By supplying articles from ejournals, especially with Odyssey, our
> turnaround time can be minutes from the time we receive the request until
> the article is sent instead of hours or even days.
>
>
>
> Kathy
>
>
>
> *From:* ill-l-bounces at webjunction.org [mailto:
> ill-l-bounces at webjunction.org] *On Behalf Of *Susan Morris
> *Sent:* Wednesday, November 05, 2008 10:26 AM
> *To:* Interlibrary Loan Listserv
> *Subject:* Re: [ILL-L] OCLC SEARCHING
>
>
>
> Pat posed the perfectly logical question "why deflect articles from
> e-journals." First, let me say that we do not deflect e-journal
> requests--our particular reason, however : there are contracts and then
> there are contracts; there is access and then there is access!
>
>
>
> My library has some contracts which were negotiated between my library and
> the database providers; when those were negotiated, permission to provide
> articles via ILL was built in as okay.
>
>
>
> HOWEVER, my library also has access to full-text databases through a
> statewide cooperative effort called GALILEO. All GALILEO member libraries
> have been told that doing ILL from any of those databases is a big no-no.
>
>
>
> This is why we don't deflect. We examine each request and look at where the
> article to satisfy it could come from before saying "yes."  Ironically
> access to some journals are duplicated in multiple databases, so while we
> cannot copy from a GALILEO database, we can often find the same article
> through another option from which we do have permission to copy.
>
>
>
> This is one of those things that makes ILL (around here  anyway) more
> interesting.
>
>
>
> Susan Morris
>
> ILL Librarian
>
> University of Georgia (GUA)
>
> Athens, GA  30602  USA
>
>  ----- Original Message -----
>
> *From:* Barbour, Patricia A. <barbo1pa at cmich.edu>
>
> *To:* Interlibrary Loan Listserv <ill-l at webjunction.org>
>
> *Sent:* Wednesday, November 05, 2008 8:14 AM
>
> *Subject:* RE: [ILL-L] OCLC SEARCHING
>
>
>
> I guess I'm missing something here.
>
> I can understand deflecting e-books, but articles from e-journals.
>
> Why is that?  I know most of the contracts we have for e-journals allow
>
> interlibrary loan.
>
> Are there other reasons why we can't loan e-journal articles?
>
>
>
> *Pat*
>
>
>
> Pat Barbour, Coordinator of Interlibrary Loan Services
>
> Central Michigan University Libraries  - EZC
>
> 250 E. Preston Avenue
>
> Mount Pleasant, MI  48859
>
> Phone:  989-774-1212   Fax: 989-774-4499
>
> *From:* ill-l-bounces at webjunction.org [mailto:
> ill-l-bounces at webjunction.org] *On Behalf Of *W Stephen Breedlove
> *Sent:* Tuesday, November 04, 2008 4:59 PM
> *To:* ill-l at webjunction.org
> *Subject:* [ILL-L] OCLC SEARCHING
>
>
>
> List members,
>
>
>
> For whatever the following is worth:
>
>
>
> After dealing daily with the issue of faulty OCLC searching about which I
> went on at length a couple of weeks or so ago, I made the decision today to
> deflect requests received through OCLC for articles from ejournals and to
> deflect requests received through OCLC for ebooks.  I assume that sharing a
> position on an issue with this list is mostly preaching to the choir and
> that the people who should be made aware of an issue or a problem more than
> likely do not subscribe to this list.
>
>
>
> Today, I said NO to ten requests for articles from journals that the
> requesting libraries had put on the OCLC records for the ejournal versions
> instead of the print versions: we did not have the issues needed in online
> format and we did not own the print versions of the journals.  On three of
> these requests, we were the first library in the lender string.  On five of
> these requests, we were the *second* library in the lender string.  For
> one request, we were the *third* library in the string.  For one request,
> we were the *fifth* lender in the string!  Frequently, I have said
> CONDITIONAL to these kinds of requests and have told the requesting
> libraries that they might have better luck requesting on OCLC records for
> the print versions of the journals.  I cannot take the time anymore to do
> this.
>
>
>
> Today, I also said CONDITIONAL to one request for an ebook, when I am
> sure that the requesting library really wanted to borrow the print version,
> which we did not own.  On this request, we were the *second* library in
> the lender string.  I told this library that they might have better luck in
> obtaining the book by requesting on the OCLC record for the print version.
> I have found myself doing conditionals for requests for ebooks every day and
> cannot take the time to do this anymore.
>
>
>
> These types of requests seem to be a result of sloppy searching in OCLC and
> reflect a severe lack of training in searching OCLC efficiently and
> effectively.  What kind of service and turnaround, if any, is being provided
> by libraries that produce these kinds of requests?  Do they ever obtain an
> article or a book?  It's a shame that this kind of interlibrary
> loan/document delivery service is being provided these days.
>
>
>
> I decided to deflect requests such as these because our workload is
> increasingly being inflated by these requests to which we would probably say
> NO in most cases.  Why deal with them at all?  It's a bottomless pit.
>
>
>
> W. Stephen Breedlove, MLS, MA
>
> Reference Librarian/Interlibrary Loan Coordinator
>
> Connelly Library, La Salle University
>
> breedlov at lasalle.edu
>
> 215-951-1862
>
>
>
>
>
>
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